Prime Home Experts Inc. is a small Plymouth, Massachusetts home-services company built around handyman work and small-to-mid renovations — carpentry, tile, painting, and kitchen and bathroom projects — with a residential cleaning arm alongside it. Its own site says it serves Boston and communities south to the Cape and quotes free estimates within 24 hours. The owner, Joao "John" Ferreira, is the person customers name again and again.
The credential checks out at the source: Massachusetts Home Improvement Contractor registration 218372 is registry-verified active and held under the company's own name, Prime Home Experts Inc. That is the entity itself, not a lookalike, which is worth saying plainly.
What reviewers describe is fast, hands-on repair work done well. In an August 2025 review a homeowner wrote that Joao Ferreira cleaned up and regrouted a shower another contractor had botched, finishing in a single day, and called the rate "incredibly fair". A March 2025 reviewer listed ceiling trim, outdoor furniture assembly, a patio door installation and shingling and trim repair on a Victorian, calling him "professional, talented and reasonably priced". Another March 2025 reviewer said he arrived within an hour of a call for an emergency floor repair and worked well around their tenants. A June 2026 reviewer wrote that "John with Prime" filled in on a project and "not only kept us on budget but is keeping our timeline in place".
The most detailed account, from February 2026, is worth reading carefully for what it says about the firm's role: a condo renovation where a faucet replacement escalated into a water manifold failure, flooding and HVAC damage. The reviewer describes Prime Home Experts as "the boots on the ground" under a different general contractor who led the project — a useful signal that this firm often works as the hands on someone else's job as well as its own.
Two qualifications. First, the record is uniformly five-star: eighteen reviews across Google, Thumbtack and a Nextdoor name-drop, not one of them critical. The bodies read as genuine rather than manufactured — they vary widely in length, name real staff (Joao/John, and a cleaner named Jaqueline praised in two June 2025 reviews), and describe distinct identifiable jobs across two years — but a set with no dissent gives you nothing to weigh, and the volume is modest. Second, the trades on file are wide: the Thumbtack profile is filed under upholstery cleaning, two of its four reviews are furniture cleaning and one is about a car's upholstery, not a house. Confirm the specific trade you need is one they do regularly.
Also worth reconciling before you hire: the business's own listings disagree about its size and age — Thumbtack says four employees and three years, another directory says one employee and two years — and its stated service area stretches from Boston to Provincetown, which is a lot of ground for an outfit this size. If you want a responsive handyman or a small renovation on the South Shore, this is a well-credentialled, well-reviewed choice; get the scope, the crew and the travel in writing.