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A recent customer said Carlson Garage Doors replaced two garage doors after one was severely damaged and could not be repaired, and swapped a 15-year-old Craftsman opener for a LiftMaster with the myQ phone app. The company says it has been in business 41 years and lists Bristol, Southington, Plainville, Wolcott and Farmington among the towns it serves. On Google it holds 4.8 stars from 18 ratings, and the Better Business Bureau gives it an A+ grade. A recent customer said Greg came out within the hour when the customer's dad had wires tangled up in his garage door, and the price was reasonable. A recent customer said Eric, found through neighbors after a scam visit by a non-existent company, repaired what had been removed, aligned the doors, fixed the key pad and inspected the springs. A 2025 customer said a torsion spring was replaced in a few minutes after a different company had quoted replacing the spring, pulley, drum and more. A 2024 customer said Eric called on a Monday after a weekend email, came the next day with a quote, and the Haas garage doors arrived in 4 weeks as he said before his team installed them. A 2023 customer said the company was at the house by 1:30pm the day of the call and replaced a snapped spring in 30 minutes. A 2022 customer said special-order tracks arrived when promised, and the installer called to ask about adding wood behind the track brackets. A 2024 customer said the responding technician was rude about a main door opener problem and tried to sell a new unit for $650-plus when the RPM sensor, a $25 part by that customer's account, was the cause. Connecticut lists its home improvement contractor registration, HIC.0635937, as active, held by CARLSON GARAGE DOORS INC.
Excellent work and quality materials used to replace two garage doors after one was severely damaged and could not be repaired. Also decided to upgrade the garage door opener replacing a 15 year old Craftsman. Great work and cool new 21st century features with the new LiftMaster opener and the myQ cell phone app!
Excellent! My dad had a mini-emergency with some wires tangled up in his garage door and Greg came out within the hour AND the price was reasonable. Thank you!!!
Eric came to us from neighbors’ recommendation following a scam visit by a non- existent company!! Eric repaired what had been removed, aligned the doors, and fixed our key pad.. He also HONESTLY inspected our springs and assessed any future repairs. Fair priced, compassionate and knowledgeable!!! We were fortunate to have found him!
I rarely write reviews but cant stop myself from writing this. My two door garage Torsion spring broke- i called some company who quote me to replace everything (spring/pulley/drum/ etc etc) but Carlson Garage - came / replace the torsion spring in few minutes without harassing and scamming me to change everything and charge reasonably…… thank You Greg
My Door broke fraiday and I call carlson garage door fraiday around 6 pm.i get phon call back from them 7pm and Mr Eric told me he come to see my door on Monday 2pm.he come right on time afther he my door he give me all options. I thing God send him to help people. He is very good person, he and his friend they are very good people. Thanks Mr Eric for your hounsty. We wish you the best. Edwin
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1 change recorded — last scanned Oct 14, 2026.
Tight-space opener install4.7
Ryan arrived in under 2 hours on an emergency call4.7
Same-day spring repair on a Sunday4.6
Same-day opener install3.8