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This is Casella's Scarborough hauling location, and the work it is hired for is weekly trash pickup. The company says it has spent over five decades on waste solutions for customers at home and at their business, and its stated service area takes in Acton, Alfred, Arrowsic, Arundel, Auburn, Bailey Island and Scarborough. On Google it holds 2.5 stars from 25 ratings. A recent customer said that in the first month of service the trash was taken once in the past 30 days, and that they waited over an hour on the phone. A recent customer said no one answers and nobody calls back after a message, and that their dumpster has been full for weeks and stinks. A recent customer wrote that you are lucky if they actually remove your trash every week as they're paid to do.
Zero customer service. Actually zero. No one ever answers and nobody ever calls back if you leave a message. They now have a monopoly on the area and nobody is happy. We miss Mark Wright. A local company with neighbors as employees. My dumpster has been full for weeks and stinks. Great addition to our summer.
You are lucky if they actually remove your trash every week as they're paid to do.
First month of service and they have taken the trash once in the past 30 days. Been on wait for over an hour ont he phone.
One star for every drop of this business until they provide better service.
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1 change recorded — last scanned Oct 4, 2026.