Castle Electric Inc.

547 reviews since 2007, spread across seven platforms, and the story barely changes: technicians who quote a price before touching anything, then explain what they did. Castle Electric Inc. is a Norwood electrical contractor, and on Google — where most of that record sits — it holds 4.9 stars from 771 ratings. Its Massachusetts electrician license (16191) is verified active with the state, and the Better Business Bureau grades it A+. The company works with a rotating crew customers name by first name — Jessica Connolly, Matt, Chris, Josiah, Jack, Brian, Alex. A February 2026 review describes Josiah and "the owner Jim" both coming out to scope a project and go over price before Brian's crew handled the rewire. The recurring detail across years of reviews is a quote before the truck starts working and an explanation once it's done. In a 2023 review, a homeowner described Castle replacing every wire in a 99-year-old man's home and installing a new panel within two days of a total power failure, with the wiring inspector remarking on the quality of the work; a 2025 review described the company restoring a home's power overnight after a knocked-over telephone pole took out its electrical connection. Recent work leans heavily on EV chargers and panel work — expanding a panel for a charger, replacing outdated components, adding recessed lighting, fixing outlets and breakers. Most of it earns five-star reviews for showing up on time and explaining the job, but pricing is where the complaints cluster: two recent one-star Google reviews call the company too expensive for small jobs, one citing a $1,200 charge for two outlets. A 2024 review described a more specific miss — an EV charger left configured for 40 amps instead of the requested 48 and never activated, so the homeowner finished the job himself. A June 2026 Reddit commenter who has hired Castle several times put it more mildly: mostly a good job, but always one small thing left undone. Castle looks set up for the full range of household electrical work, from a quick outlet fix to a full panel replacement, with a crew customers ask for again by name. Get a firm number in writing before the truck rolls, especially on EV charger installs or panel work, where the pricing complaints concentrate.