City Mirror & Glass Co

City Mirror & Glass Co., Inc. is a glass shop at 90 Lincoln St in Lowell that the company itself says has been family-owned and trading since 1950, with four generations behind it and certified glazier technicians on staff. What customers describe is a shop that does two things well: install shower glass in homes, and make glass to order. One homeowner had a frameless shower door plus mirrors and glass shelves fitted in a master bathroom and says Chris measured right away, the order arrived earlier than expected, and Chris and Ryan installed it meticulously for less than other local quotes. Another had a walk-in shower door installed, then came back two years later with failing hinges - the company responded quickly and repaired it. Google carries 4.7 stars from 46 ratings. The custom side runs from an oval glass table top measured, fabricated and delivered, to replacement glass for a picture frame remade free after the customer supplied the wrong dimensions, to overlaying the mirror on an irreplaceable old hand-held mirror. A parent whose child put a bedroom window through had the sash back in a few days. The complaints are about people, not glasswork. A 2022 one-star review says an employee in the back was extremely rude and unprofessional, while explicitly saying the rest of the staff are great and that the writer had ordered there many times. A 2023 one-star review from someone with a broken camper window says they were told the shop was too busy and were given wrong information about the glass. Counter service, in other words, is the uneven part. A reasonable call for shower enclosures, mirrors, tabletop glass and window-glass replacement around Lowell and the Merrimack Valley. The site says estimates are free; confirm lead time and who will do the install, and if you are ordering over the counter rather than booking an installation, be specific about what you need.