Citywide Glass

Citywide Glass is a Dartmouth glass shop whose 57 on-file Google reviews keep repeating the same staff names — Kelly and Kevin for shower-door installs, Scott and Brad for custom cuts, Sasha, Mitch and Anthony for emergency window calls — across jobs from cracked windshields to custom-cut furniture glass. It holds a 4.8-star average from 136 Google ratings. The volume of specific, first-hand accounts is unusual for a shop this size. Homeowners describe same-day and next-day repairs after storms, break-ins and vandalism — a rear hatch window covered in plastic ahead of snow, a passenger window replaced after a break-in, glass nicked by birds swapped out on request rather than forcing a full window replacement. The work runs past houses too: one review described a boat window replaced at a marina within days, another a build-out on Martha's Vineyard for a commercial client. Shower-door installs are a recurring specific, with Kelly and Kevin named across several jobs, and a handful of reviewers describe custom cuts for furniture and vehicles, including an antique hutch's beveled glass and a buffet-cabinet top. Two reviews stand apart from that pattern. In a July 2025 review, a customer described a broken window balancer whose replacement part reportedly sat untouched for three weeks despite repeated follow-up calls. In a February 2025 review, another described a frustrating exchange with the office over a mistake, ending with the reviewer switching to a competitor. A March 2026 Reddit comment mentioned the shop only in passing, without describing a direct experience. Citywide fits anything from a windshield chip to a custom shower door or a one-off glass cut for a restoration project — the two complaints on file are about office follow-through rather than the glasswork itself.