Clayton McKay

Clayton McKay, also known as McKay Plumbing & Heating, is a family-owned Plymouth company that's covered plumbing, heating, cooling, and electrical work since 1973. Its plumbing license is verified active with the state, and the company is EPA lead-paint and OSHA certified. Recent reviews describe same-day and next-day emergency response for burst pipes, frozen pipes, and failed water heaters, with named technicians like Rob, Adam, Nick, and Andrew diagnosing the problem, explaining the options, and cleaning up after themselves. One customer is renewing a maintenance contract for a third year after a technician caught a covered issue before it became a bigger one. Several reviewers say they've used the company across multiple projects — plumbing, HVAC, and electrical — over the years and call the office staff and communication as reliable as the repair work itself. A few recent reviews describe rougher experiences. One customer called the work good but pricey enough that they'd call other plumbers first next time. A February 2026 review describes being told full payment was required upfront before any work started, with a deposit offered but not accepted, which the reviewer didn't feel comfortable with. A January 2026 review describes a gas burner repair that didn't fix the heat, a two-day wait for a follow-up visit, and a bill with no real explanation. A 2025 review describes a technician disassembling a bathroom faucet before mentioning a new faucet was needed — the customer felt that should have come up before any disassembly. For everyday plumbing, heating, cooling, or electrical work in the Plymouth area, Clayton McKay has a deep bench of named technicians and a long local history behind it — just ask about payment terms and get a full diagnosis before any part of the job starts, especially on jobs that might turn out to need a bigger repair.