Clayton McKay

Clayton McKay works out of Plymouth doing plumbing, heating, cooling, and electrical calls, and the reviews make clear it isn't a plumbing shop that happens to touch HVAC on the side — the same crew that traces a leak also gets called for a dead furnace or a central air unit that won't kick on. Its Massachusetts plumbing license (13693-PL-M) is active and checks out against the state registry. The pattern in recent reviews is consistency more than any single standout moment. One customer's upstairs bathroom leak got traced without shutting off water to the whole condo building; another's sewage ejector pump was diagnosed the next day, with the crew cleaning the work area afterward; a pinhole leak got fixed ahead of the scheduled appointment window. Technicians get named specifically and often — Nick walked one homeowner through how their AC unit actually works, Adam caught a warranty-covered issue before it turned into a summer without cooling, Andrew checked every gas connection after fixing a stove. One reviewer raised a possible shutoff-valve upgrade; the tech said it wasn't needed and left it alone rather than selling the extra work. That run of specific, positive detail isn't a short stretch — 210 reviews have piled up across four different sites since 2023, and Google alone shows 4.9 stars across 255 ratings. Only two of the last 75 reviews landed negative, and the sole cost complaint among them came from a customer who said an outdoor pipe repair was done well but ran pricey enough that they'd call around next time before booking again. Electrical work turns up in a handful of reviews too, done alongside plumbing calls, but it's a smaller slice of the history than the pipe and HVAC work. For a leak, a failing water heater, or a furnace that quit overnight, this is a same-day-response outfit with the history to back it up; for anything bigger, get a number in writing first given at least one complaint about price.