Keith Brothers Plumbing, Inc.

Keith Brothers Plumbing works out of Plymouth, and the two names that keep coming up across its reviews are Chris and Stevie — the same two people customers thank by name, and the same two people at least one customer tried hard to track down directly over a warranty question. On Google the shop carries a 4.8-star average across 239 ratings, and its detailed review history runs back to 2021, so this isn't a reputation built on a handful of recent write-ups. Its Massachusetts plumbing license (16690-PL-M) is active with the state. The specifics from this year point the same direction. An after-hours sink emergency in early January got a crew on-site within 30 minutes to shut the water off before it flooded the house. A leak that resurfaced after an initial repair in May prompted a same-day return visit to fix it properly. Kitchen and bathroom faucets got replaced the same morning a customer called in June, and in January a crew already on-site for something else brought an older plumbing setup up to current code. Two customers, on Stafford Street and Bourne Road in Plymouth, both singled out in June how quickly their jobs got wrapped up. The names Chris, Stevie, Grant, Nate, and Owen turn up often enough in these accounts to suggest a small, consistent crew rather than a rotating cast. Two things are worth asking about before booking. One customer was charged $350 for a 45-minute fix on a pinhole leak in an easily accessible copper pipe this February and called the price unreasonable for the time involved — worth pinning down pricing on small repairs up front. Another, in April, had a hot water heater installed roughly two years earlier start throwing an error code and said they couldn't reach the owner for weeks to sort out next steps, so if you're calling about a return visit on older work, ask directly how callbacks get handled. For a leak, a fixture swap, or a middle-of-the-night plumbing emergency around Plymouth and the South Shore, the volume and consistency of this year's reviews make it a reasonable call — just settle on price for small jobs before the truck rolls, and don't assume a fast return trip if a problem shows up well after the original work.