Verified record
Complete Pest Solutions of Central Massachusetts, based in New Braintree, is a local franchise location where one technician does virtually all the on-the-ground work — reviewers refer to him as both Bryan and Brian — and the pattern across three years of reviews barely varies: fast response, thorough sealing, and no push toward services people don't need. The specifics keep repeating with different pests attached. In a 2024 review, a homeowner describes a mice-and-squirrel problem in the attic solved with a thorough, methodical sweep; in another from the same year, a customer who'd spent six months fighting a rodent problem alone says Bryan had it under control within two days of the first call. Wasp and yellow-jacket nests come up often too — in a 2025 review, he squeezed in a same-day visit to clear a ground nest the day before a party; in a 2023 review, a customer describes him removing yellow jackets that had gotten into a wall. Pricing gets specific, credible praise as well: a 2023 review describes him offering a fair rate and declining to push anything extra, and other reviews from 2024 describe reasonable, disclosed pricing for tick, mosquito, and ant treatments. Recent activity keeps the same shape — two reviews from early 2026 describe him sealing exterior openings against field mice and clearing rodents and pests without the homeowner even noticing he'd been there. One thing worth flagging isn't about the service but about the company itself: the corporate website gives two different founding stories for the broader franchise — "since 2008" in one place, "over twenty years" in another — and neither is specific to the Central Massachusetts location, so treat any claim about how long this particular franchisee has operated with some caution. Before calling, there isn't much else to flag — this is one of the more uniformly positive multi-year histories here. What's clear is that Bryan is the person doing the work, and reviewers consistently describe him showing up fast, explaining what he's doing, and sealing the actual entry points rather than just treating the symptom.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Complete Pest Solutions of Central Massachusetts. Use it to sanity-check bids, then get the real number in writing.
Scales rodent, ant, and termite jobs; bed bugs scale by room count instead.
Estimated range
$130 – $340
Typical treatment around $240
They came out within a couple days of me hiring them for the first time. I will continue to use their service moving forward. Very pleased.
We have been using Complete Pest Solutions for 2 years and Bryan is wonderful! We have a 100+ year old New England house so it's very susceptible to critters. Bryan is a great guy to work with very conscientious and my favorite - ALWAYS shows when he says he will and is on time. As you can image with an old house, the problems often persist so the best part is, he takes care of the problem and if it doesn't work the first time he comes back and makes sure to get the job done. Couldn't recommend him more. 10 out of 10 no notes.
Bryan helped us get rid of some pests and rodents at our home and was quick, affordable, professional, thorough, and did a phenomenal job! He was in and out and we didn’t even know he was there. The best part is he spent a lot of time ensuring they could not get back in by sealing off all entry points. We are extremely happy with Bryan at Complete Pest Solutions and would highly recommend!
Bryan took care of a troubling mice issue for me. It has been 2 months and I haven’t seen one mouse since! Also, Bryan found an area where we had rotten boards on the corner of our house during his inspection. I would recommend Bryan not only for his professionalism but he is genuinely a nice guy!
Brian was great! Came and closed up any exterior openings to our house to avoid further field mice (unwanted)guests from getting into our basement. Fixed on the first day the traps were put in place. Highly recommend!
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Established 4.1 rating