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Crack-X is a Manchester-based foundation and basement-waterproofing company serving New England. Its website says the business is family owned and operated, began in 1985 as Poxy-Crete, and is now led by Peter Gormley, while the local BBB profile lists 41 years in business and Douglas Chirichiello as owner. Customers mainly hire Crack-X for foundation crack repair, basement leak sealing, bulkhead replacement, and related concrete work. Recent Google reviews repeatedly describe technicians arriving on time, explaining the repair, protecting or cleaning the work area, and finishing crack, pipe-penetration, garage, basement-window, and bulkhead projects; several reviewers mention quick scheduling, clear pricing, warranties, and repairs that stopped water intrusion. Google lists 4.9 stars from 70 ratings, and the recent written history is strongly positive. There is one older, detailed caution to discuss before booking. A 2022 reviewer questioned the finish and cleanup after cracks were ground and filled, describing material splatter, footprints, dust left in the garage, and an uncomfortable interaction with the technician. Another older review was mixed about a bulkhead and foundation project, praising the crew’s effort while identifying a missing flashing detail; confirm the exact bulkhead scope, flashing, and cleanup expectations in the written quote. Crack-X is a sensible call for homeowners dealing with active foundation leaks, crack injection, pipe penetrations, or bulkhead work who want a specialized New England provider. Confirm which regional office and technician will handle the job, the warranty terms, and the repair method for the specific crack or bulkhead condition.
i was very pleased with the work. the technician Jakob did my fountain crack repairs. he was polite, friendly on time - did a great job explaining process to be before and after. i also had 2 basement windows replaced. James and crew were on time, friendly, did a great job with communicating throughout the process. I would highly recommend CrackX. great job
Absolutely phenomenal job installing a new bulkhead in my hundred year-old house! As you may know, old houses aren’t necessarily always square or designed for today’s bulkheads but Steve, my technician made it work great and I am thrilled with the results! Also, one thing I did that I’m super glad I did was have the bulkhead shop painted by Crack X in advance because I knew I would never do as nice of a job. This bulkhead will outlast me now! I highly recommend these guys for bulkhead as well as crack repair and as a real estate broker in two states will recommend them to my clients as well. Thank you, Crack X, for making my home safer and dryer! 😎
Responsive, thorough, knowledgable, professional, showed up on time, left a clean job site when finished. Douglas and Steve did high quality work. They also took the time to explain everything they were going to do before they started and reviewed it with me after they finished.
The technician who came to install the bulkhead was professional and courteous. He explained the word to me and things he did to secure the bulkhead. It is working wonderfully and we are very happy. We selected this company. Prices were upfront and reasonable. Worker was on time and friendly.
Lucas did an amazing job sealing the crack in our basement! Would definitely recommend his work to others!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 30, 2026.