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Craftech Restoration describes itself as a partner for rebuilding after fire, smoke and soot losses, and says it has been in business 54 years. On Google it holds 4.9 stars from 336 ratings, and its BBB grade is A+. A 2026 customer said Jacob and his team came out at midnight, removed the water from the basement and set up fans to dry it out. A customer with an ice-dam leak in a bedroom described testing and assessment, then the demolition and removal of affected sheet rock, with the area isolated by protective plastic sheeting. A customer with flying squirrels in the attic said the company cleaned the attic and also the door and walls leading to it. One customer who suspected mold said Tom inspected the attic and told them it was just normal wood discoloration. A 2026 customer had smoke mitigation done on a rental property and called the pricing very fair. A customer said Connor assessed the damage, the team showed up on time for the demolition, and insurance was billed directly. One customer, an insurance appraiser, said the company first showed them water-damaged cabinets and subfloor that required replacement, then followed an adjuster's call and did not remove them; that customer said it took a full 365 days to negotiate the kitchen repairs.
Craftech sent a team of guys to my home and they were all very kind! The men did the job efficiently and went the extra mile because on one day they were here two of my dogs accidentally got outside and the men ran to my aid getting the dogs safely back inside. I had a pleasant experience with them despite the headache of this flood in my home. I thank them and your business for your services! Specific names of the men I remember are Garry Jr, Shawn, Josh, Connor, Collin and Nick Thank you, Bernie
The team was thorough, respectful of our home, and left the work area very clean. Thanks to Shawn, Garry Jr., Connor and Collin!
Thought i had mold issues and Contacted Tom. He was very professional in his demeanor and approach ro the situation. After a careful attic inspection, Tom assured me I didn't have a mold issue, and it was just normal wood discoloration. I was relieved to say the least. I truly appreciated his honesty as it was a blind item on my part.
Came out right away excellent work and fantastic communication with us through the process. Would highly recommend!
Craftech provided exceptional service from start to finish. The communication was top notch. Connor and his crew were extremely professional and thorough.
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1 change recorded — last scanned Oct 9, 2026.
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