Craftsmen Masonry & Restoration

Chimney repairs and rebuilds dominate customers’ descriptions of Craftsmen Masonry & Restoration’s work. A June 2026 homeowner reports that Josh and the team repaired a chimney and replaced its cap. In a July 2025 review, another customer described rebuilding a 35-year-old chimney with crumbling brick, praising punctuality, cleanup and a reasonable price. The business is based in Westminster. Its website describes masonry, chimney, patio, fireplace, hardscape, foundation and related brick and stone work, with free quotes and service in Westminster and surrounding areas; it also names Worcester as a service area. BBB identifies Josh Jones as the owner and lists six years in business. Its Massachusetts home improvement contractor registration is active. Google shows a 5-star rating from 28 ratings. A November 2024 reviewer described replacing chimney bricks to match the existing ones and rebuilding the crown. That customer said the work finished on time and within budget, with the site left clean. An April 2024 customer described chimney pointing and capping plus pointing on a brick house, specifically praising Kevin and Chris’s attention to detail. An August 2024 homeowner said the team diagnosed and fixed a chimney leak that others had been unable to diagnose. The older jobs extend beyond exterior chimney brickwork. A January 2023 customer described two separate projects: rebuilding a chimney from the roof up and inserting a new liner into a chimney, a job complicated by earlier errors predating the customer’s ownership. A July 2023 reviewer described stone-wall repair and rebuilding. A July 2022 customer described repaired front stairs, while another that month reported chimney and firebox repairs and installation of a chimney cap. In an October 2023 review, a customer said Joshua supplied a written estimate, communicated the timeline and completed a repair while keeping to that estimate. A July 2024 reviewer initially complained about a missed estimate appointment and lack of an update after taking the day off work. The customer later updated the review: Josh had apologized, visited the project and supplied a quote quickly; the crew returned and completed the project in two days. BBB’s profile is not accredited and is not rated because BBB says it lacks sufficient information.