Diamond Cleaning Pro

Diamond Cleaning Pro is a Fall River cleaning company with a deep, mostly glowing record — 4.9 stars from 84 Google ratings and 80 reviews running from 2022 through mid-2026. The reviews describe a crew of women who show up on time, work fast, and take on the harder jobs: post-tenant messes, vacant properties, and pre-listing deep cleans. Several reviews describe turning around genuinely difficult situations — a 2023 review described a tenant who'd been evicted leaving the place "nasty," with the crew cleaning floors, cabinetry, the stove, oven, fridge and bathroom back to shape, and another described a house vacant for two years getting the accumulated dust removed. One customer, in a 2023 review, said she deliberately hid salt under items in the kitchen to test how thorough a deep clean actually was — the salt was gone when the crew finished, and they'd also straightened pillows and throw covers without being asked. Recurring customers describe biweekly or every-other-week service running well over a year, including one who called it consistently better than a previous cleaner found through a Groupon. The record isn't spotless, though, literally or otherwise. A review from April 2026 said an appointment booked two weeks out was canceled by email the night before instead of a phone call, calling it unprofessional. A 2025 review described a job where the appliances came out well but the upstairs floors weren't very clean and a basement clean that had been explicitly requested and confirmed wasn't done. Both are real, specific complaints about execution rather than vague dissatisfaction, and worth asking about directly, especially around how the company handles rescheduling and multi-floor jobs. For a homeowner weighing a deep clean or a recurring service, the pattern here is a company capable of genuinely tough jobs and small thoughtful touches, with two documented misses on communication and thoroughness worth confirming won't repeat.