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In September 2026, Rick and crew replaced four custom-ordered windows in a customer's Calais home, doing all the work themselves rather than farming it out to a third party. Downeast Glass and Overhead Door is based in Baring, and its site describes fast, mobile auto glass service plus glass for homes and businesses, with free estimates. In a March 2024 review, Rick and Emily processed a customer's insurance claim and installed their window. A customer who wrote in October 2025 said they had ordered a piece of glass for an RV the previous October, that it took nearly six months and several reminder calls before anyone came to measure it, that the glass had still not been ordered three months after the promised three weeks, and that once it arrived they were told to wait until the company had time to schedule the install. In October 2023, a customer who got a quote online said the company did not get back to them about needed parts, and when they called a week later the quote was much higher than another price they found for the same warranty. Google shows 4.1 stars from 30 ratings.
Rick and crew replaced 4 custom-ordered windows in my Calais home today. They did all the work themselves and did not farm it out to a third party. The workmanship and attention to detail are impeccable; I highly recommend Downeast Glass and Overhead Door.
October of ‘24 I ordered a piece of glass for the RV. They took nearly 6 months to come measure the damn thing and only after several calls reminding them I existed. Finally took measurements, they say 3 weeks. I wait. Never get a call. Literally in the year ive been chasing this I have received exactly ONE call from this company. Three months later I again call and ask what is going on? They say they haven’t ordered it yet they will do that right away. Should be 3 weeks. Here I am 5 weeks later again calling them and they finally say yes we have it, but you’re gonna have to wait til we have time to call you and schedule the install. I cannot recommend this Buisness as a result of the way they have treated this transaction. Frankly I’m not sure how they stay open unless they treat others in a much different way. This was my first interaction and certainly my last. Good luck! Zero accountability from staff or owners. Zero effort even in basic customer service, not to mention communication.
Rick and Emily processed my insurance claim perfectly and did a great job installing my window. Excellent job!
Got a quote online and they said they would get back to me because there was parts needed. The never got back to me a week later I called them and then the quote was ridiculously higher then most. Did my homework and found a prize half of theirs for the same warranty.
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1 change recorded — last scanned Oct 30, 2026.
Typical Maine range for this kind of work, from regional averages — not a quote from Downeast Glass and Overhead Door. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$3,600 – $9,900
Typical exterior project around $6,750
