DPM Fence & Home Improvement

Wood, vinyl and chain-link fences are DPM Fence & Home Improvement’s stated focus for homeowners. The Wilmington company says it has 30 years in business and offers free estimates. In a June 2021 Angi review, a customer said Dave had installed their fence years earlier but had not returned calls asking him to replace rotting rails and posts. The customer wrote, “My low rating is because he has no follow-up and no customer service after installation.” A June 2019 customer said posts had loosened and the gate had gone out of square after a few years. They alleged that Dave had not used concrete at the gate-post bases and had ignored repeated calls, emails and texts. Another customer, writing in January 2019, said they had paid close to $7,000 in 2017 for a pressure-treated fence, a new gate and old-fence removal. They identified Dave as the owner and said he had promised help if problems arose. The customer reported that the gate warped shortly after installation, a fence section later leaned and three sections swayed in the wind. They said Dave promised to visit but did not show up and failed to return calls or texts. In September 2012, a separate Angi customer said a gate only swung outward despite an agreement that it would swing both ways; their boyfriend and brother-in-law fixed it. That customer said DPM met the deadline but was difficult to reach. Other customers described completed installations and repairs. An October 2012 Angi customer said DPM replaced a cedar fence with vinyl, set each post in concrete and reinforced the gate posts with wood. They said the workers kept to the timetable, cleaned up and secured the work area each night for their dog. An October 2012 Angi customer described a chain-link fence completed on time and at the quoted price. An October 2015 customer said DPM accommodated changes to two backyard fence runs; the customer attributed an approximately one-week delay to their own changes requiring more panels. In January 2016, a customer said the worker returned to resolve a dog-pen gate-locking problem after winter. An April 2017 customer said Dave arrived when promised, walked the property with them, answered questions and charged a reasonable price. Angi and HomeAdvisor each show 4.6 stars from 54 ratings, and BBB carries an A+ grade.