Duncan Kitchen & Bath
Local business · 239 Liberty St, Hanson, MA 02341, USA
Their work
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Verified record
- A+ BBB rating
- 2 reviews in the last 6 monthsNo negatives
- 28 customer photosOf completed work
Highlights
- Full remodels — recent review praises quality, dependable service, on-time delivery
- Owner involvement — reviewers name Joe and Debbie as responsive and professional
- Cross-platform ratings — 4.8 stars on Google, 4.9 on Houzz
- Long history — family-owned and operating in Hanson since 1991
- Cabinetry credentials — Authorized Medallion Cabinetry Dealer
- Recent review volume — only two Google reviews posted in the last six months
- BBB accreditation — A+ graded but not an accredited business
Duncan Kitchen & Bath has been running out of a showroom on Liberty Street in Hanson since 1991 — the company describes itself as family owned, and reviews back that up by naming the same two people over and over: Joe and Debbie Duncan. What people hire them for is the full project, not a piece of it — kitchen and bathroom remodels from design through complete installation, plus the cabinetry and countertops that go into them. The ratings line up across places that don't talk to each other: 4.8 stars on Google from 38 ratings, 4.9 on Houzz from 46, and an A+ grade from the Better Business Bureau. A recent Google review from a Whitman customer who had both rooms redone in the past few months called out quality products, dependable service, and hitting the deadline — 'A++++.' Another, from March, singles out Joe and Debbie by name as professional and responsive, with praise for the carpenter's attention to detail. That kind of specific, owner-named praise recurring across reviews is the throughline, not a generic pile of stars. There isn't much chatter to sift through lately — just two Google reviews landed in the last six months, though neither raised a complaint. And despite the A+ letter grade, Duncan Kitchen & Bath hasn't sought BBB accreditation, worth knowing even if that's common for a small, established shop. They're also a Hanson Chamber of Commerce member and an Authorized Medallion Cabinetry Dealer, with Best of Houzz awards spanning 2015 through 2024. This is a fit for someone planning a real kitchen or bathroom renovation who wants one crew running design through installation, not just a countertop swap. Given how thin the very recent review volume is, it's worth asking for current references before booking, even with the long track record behind them.
Read the comments
Most recent comments
- 5.0Apr 15, 2026
Duncan Kitchen & Bath is by far the best to work with! They completely remodeled both our kitchen and bathroom for our home in Whitman. Quality products, great dependable service, attention to details and on target with deadlines! A++++
— BillView on Google Reviews ↗ - 5.0Mar 24, 2026
We had an amazing experience with Duncan Kitchen for our kitchen remodel! From start to finish, everything exceeded our expectations. Joe and Debbie, the owners, were wonderful to work with—professional, responsive, and genuinely invested in making sure everything was perfect. Debbie is so personable and really understood what I was looking for! Cory, the carpenter, did incredible work with great attention to detail. He was always available to answer any questions! The entire process was smooth, and the end result is absolutely beautiful! We couldn’t be happier with our new kitchen!! We highly recommend Duncan Kitchen to anyone looking for quality craftsmanship and a team that truly cares!
— Janette IllescasView on Google Reviews ↗ - 5.0Jan 20, 2025
We highly recommend Duncan Kitchen & Bath in Hanson. They were amazing from start to finish during our kitchen remodel. One of the best things about them was all their wonderful crew. The carpenters, plumbers, electricians , painters , tile guys contractors and Debbie and Joe Duncan. They were so friendly , knowledgeable and hardworking . Through this whole experience we feel like we made some friends along the way . Our kitchen came out exactly how we envisioned it.
— Kelley FitzgibbonsView on Google Reviews ↗ - 5.0Feb 14, 2024
What a wonderful experience this renovation was. This was one of my first major gut jobs in my home so I was very nervous. My nerves were very quickly settled once I sat down with Joe and Debbie to discuss the transition from start to finish. They are some of the best people I have ever met in my life. The communication, value, punctuality and cleanliness of the entire project was amazing. I didn’t even know that part of the house was under construction because of how clean everyone was! Thank you Joe, Debbie and Corey for a wonderful experience and I can’t wait to call for my kitchen in a few years!
— Ashley HalliseyView on Google Reviews ↗ - 5.0Oct 7, 2023
Duncan Kitchen & Bath did a great job helping us design and install our new kitchen and bathroom.
— Aimee La GrassaView on Google Reviews ↗
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Update history
Added 15 new comments, added 52 new photos, established rating 4.3
- behind the score: Recent review volume — only two Google reviews posted in the last six months