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E.L. Harvey is a trash and recycling hauler; its website says it has delivered waste management and recycling services for more than a century. It carries 3.5 stars from 681 Google ratings and an F grade from the Better Business Bureau, which shows 9 complaints. A recent customer said Luis Torres was careful while still being quick. A recent customer in Westford said Jim stacks the barrels in the driveway so they don't block the mailbox. A recent customer who forgot to put trash out on time said the driver returned later in the day to collect it. A 2026 customer recovering from knee surgery said Britany got the driver to come back for missed recycling. A 2025 customer said Chris DiIulis removed a mattress from their yard. A recent customer called the service overpriced at 70+ dollars a month for recycling every other week and said two phone cancellations never showed up on the account. A 2026 customer said a storm delay stretched into a promised Tuesday pickup that was then pushed to about 10 days out. A 2024 customer said trash went uncollected for two weeks because the barrels were not at the curb, which the company had never told them. A 2023 customer said they were billed for the next quarter after paying in full and cancelling.
Great customer service
Incredible company with great services!
Reliable service! Been with Harvey for years and would recommend to others!
We have been happy with our driver. We appreciate his excellent service.
We have been a long time customer and we have had a fantastic experience. our driver, Billy, is extremely professional and takes great pride in all aspects of job, especially the customer service experience.
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1 change recorded — last scanned Oct 9, 2026.
Retaining wall work5.0
Six projects for one homeowner in ten years5.0
Failed septic system replaced4.2
Foundation work3.5
1,000 sq ft addition built in 20243.9