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Eagle Environmental is a radon mitigation company based at 16 Woodland St in West Boylston, Massachusetts. By its own account it has worked in the radon industry since 1987 and has installed more than 33,000 residential and commercial systems, and it offers free on-site evaluations, one-day installs and a follow-up retest. The Better Business Bureau lists it as accredited with an A+ grade, and its website says it is listed by the National Radon Proficiency Program as proficient in radon mitigation. The homeowners who hired them write mostly about measured results. Recent Google reviewers describe levels falling from 22 to 1.3 pCi/L after an install in June 2026, and a 2025 reviewer went from 12 to 0.4 within days. Installers are named again and again, Vincent, Bob, Kevin and Bryan among them, and reviewers keep coming back to on-time arrival, clear explanations and a clean basement afterward. What stands out is how they handle the jobs that don't work the first time. A condo owner in March 2026 said the retest was still too high and the crew came back and extended the system at no charge. A 2025 reviewer described a larger fan and then an extension across a strip footer before levels reached the low 1s, and a 2023 reviewer said the company added a new pipe and two fans for free a year after install, when a buyer's test came back just over 4. Warranty fan swaps also show up, including a July 2026 replacement a reviewer called smooth and stress-free. On Reddit, Boston-area commenters recommend them repeatedly for radon work, with one 2025 commenter calling $3,000 a good price for a two-system job and another putting a single system near $1,500. In an October 2023 r/boston thread, a commenter called Eagle Environmental probably the best around Boston and said their inspector recommended it. A September 2026 commenter disagreed, calling Eagle expensive and saying another company quoted about $1,500 less for a condo building. The one sharp complaint came in June 2026 from a homeowner with a historic timber-frame house who wanted a custom design. They said the proposed route would have bored through more than a foot of structural wood, confirmed with an architect and a structural engineer, and that a co-owner then berated them on a phone call and withdrew from the job. They wrote that the crew is probably capable, but they would not recommend the company under its current ownership. Homeowners with an unusual or historic structure should expect to talk through the pipe route in detail before signing.
“Eagle does a good job and in a single family, it should be around $2k. Your levels are likely not high enough to need a second unit which would drive the price up. If you are purchasing this home (most common reason to test), your agent should be negotiating for the seller to pay.”
“Eagle is expensive. Swat was like $1500 less for me in a condo building”
“Eagle Environmental”
“https://radonsystems.com/”
“We tried to get abatement (with Eagle) and found that the configuration of our house made it impossible (the vent unit has to be a certain distance from any window or skylight). The levels were only high in the finished area of the basement and only when windows down there were closed. We got creative and realized that our recent”
We are super pleased with the work that was done for our home. Professional, responsive and completed our work quickly. Very happy we used them!
Eagle Environmental really blew us away! Our radon fan unexpectedly stopped working, but thankfully it was still under warranty. Bryan quickly replaced the old fan with a new one under the warranty, making the whole process smooth and stress free. Kevin was also fantastic. He answered my call promptly, called me back quickly to schedule a visit, and had someone out to diagnose the issue in no time. From start to finish, their communication, professionalism, and customer service were top notch. If you have any radon-related issues, don’t lose sleep over them. Eagle Environmental has you covered. I highly recommend them!
I was in need of a radon mitigation system for my new house. However, I was looking for a custom solution because I have plans to finish my basement and (most importantly) my house consists of historic timber frame construction. I contacted Eagle Environmental because I had heard good things about them on the internet. I initially met with Vincent, a sales rep who visited on-site. He was very polite, listened to my needs and concerns, answered questions and submitted a proposal fairly quickly. However, I noticed something off about the design he was proposing (having done over a dozen residential renovations in the past 10 years) and after some back and forth determined they were going to bore a very large hole through a very important structural element of my home. I verified the dimensions of the structural element they were going to penetrate through multiple ways, including consulting both a professional architect and a professional structural engineer who both had access to the original blueprints. We determined their proposed design would penetrate over 12 inches of solid wood. So I went back to Vincent and he said Eagle would be willing to bore through my cement foundation instead for an additional charge. I was fine with that and was working with Vincent on finalizing the details of the updated proposal when I got an email from someone named Kevin asking if I could jump on a call with him... On June 12, 2026 at 2pm I called up Kevin and he introduced himself as Kevin Murphy one of the co-owners of Eagle Environmental. For the next 15 minutes, I was completely berated and harassed by Mr. Murphy who claimed that neither I nor my associates had any idea what we were talking about. He claimed that the basement penetration would not go through more than 1.5 inches of wood (when in actuality it was a foot). He explained that he has been in construction for 10 years before taking over this company and all houses have the same kind of framing, because no other kinds of framing exist, and he doesn't need to look at my house to tell me I'm wrong . He also mentioned that no homeowner would ever care about the structural integrity of their home or ask a contractor these kinds of questions so clearly I must be trying to waste his rep's time. And finally he said and I quote "y'know what, if we need to bore through the cement instead of the wood, I don't even want this job!" During this 15 minute call I only spoke for a total of 30 seconds. I very calmly asked him "how much wood do you think you need to bore through?" and "what were you hoping to accomplish by asking me to call you?" That was it. The rest of the call was him ranting. He showed no desire to consult any of the evidence I collected and showed no interest in hearing my side of the story. I don't know if Mr. Murphy was having a bad day and needed to take it out on someone, but this is not rational behavior. A rational business owner simply intervenes and calmly say they don't want a job if it starts becoming complicated and doesn't fit their cookie cutter approach. A smart business owner sees the opportunity in a custom job to bring in more revenue and create a more positive reputation among potential customers. However an irrational business owner, like Mr. Murphy, torpedos a deal shortly before his sales rep closes it and chooses to use his business as a platform for him to announce to the world how much smarter he is than everyone else. I don't have time in my life for nonsense and neither do you. So I am writing this review so you can avoid wasting your time with Eagle. I'm sure their crew is probably capable of good work but I do not recommend you use this company while under their current ownership. The current owner is toxic and there are plenty of other people to work with.
Bob was very thorough the radon level went from 22 to 1.3 today. I'm very pleased with Bob's work.
Eagle Environmental did a phenomenal job installing my Radon Mitigation system. The communication was excellent, they were very thorough, cleaned up after themselves and kept us updated throughout the entire process. I would recommend them to anyone.
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2 changes recorded — last scanned Aug 1, 2026.
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