Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Elite Service Contractors. Use it to sanity-check bids, then get the real number in writing.
A day rate replaces the task list — usually the better deal once the list gets long.
Estimated range
$220 – $850
Typical handyman visit around $540
Elite Service Contractors is a Shrewsbury residential general and home-improvement contractor serving homeowners with remodeling, repairs, handyman work, and water-damage services. Its website describes 16 years of experience and names Henrique Santos in customer material; BBB and Angi independently match the Shrewsbury address, while the Massachusetts registry verifies HIC 202132 as active to Henrique R Santos. Ten Google reviews from 2021 through 2025 describe work including water-damage response, foundation and rot repairs, deck rebuilding, basement flooring, drain repair, apartment renovation, and appliance installation. Customers repeatedly praise clear explanations, prompt arrival, careful attention to detail, respectful in-home conduct, updates, and cleanup. A 2024 review described investigation of water staining and a potential roof leak; a 2023 review described foundation-rot repairs and deck rebuilding; and a 2022 review described emergency flood work followed by flooring. Before booking, confirm the exact license scope and written project responsibilities. The verified HIC record is active, but the website also lists CSL CS-117654 and LSRC LR004562, BBB lists CSFA-106547, and BuildZoom lists a separate 208620 record as inactive; those other identifiers remain unverified or conflicting. Clarify the scope when a project combines remodeling, plumbing, flooring, or mitigation. This contractor fits homeowners seeking hands-on repair and renovation work with strong communication history. Request a current license check, written estimate, schedule, materials, and responsible credential before work begins.
Henrique is always polite and helpful, friendly and accommodating. His attention to detail is impeccable. I feel very comfortable using him as my contractor. He definitely goes above and beyond. He explains things that are going on and lets you know what might happen ie worst case scenario/best case scenario. He’s incredibly attentive to the work being done and is always present when you need him. I felt bad one night when I called him for a broken sewer pipe. It was the end of a work day unfortunately but he showed up and he and his partner worked until late to clean up the mess. He’s always up front and I feel he has my best interest at heart. You don’t find that every day!!
Henrique and his crew are wonderful to work with, went above and beyond on the job, AND had the best price. I wish I could give more stars 😊
Was very helpful with advice about water issues, hasn't done the job yet, but spend a generous amount of time describing the problem and solutions
I contacted Henrique to get an estimate for a foundation work in my house and his professional opinion and recommendations directed me to the right path. I wish all contractors had de patience and that willingness to help their clients! I highly recommend Elite Service Contractors LLC
I reached out to Elite Service Contractors after noticing persistent water staining on the kitchen ceiling and in a few other areas on the inside. I wanted company that had experience with water damage and mold to do the job. Henrique arrived on time, was very professional, polite and wore shoe covers inside the house! This is something I have rarely seen before and since. His prices were fair and appropriate to the situation. He even went up on the roof when he was there on that first day to assess the situation. That in of itself was impressive. He quickly found a potential leak and put a temporary patch on it, which is also great a sign of a quality business and person. After the first day of demo it became clear that there was mold and lots of it. Additionally, 2 different kinds of toxic mold were found and confirmed through testing. That would explain my recent respiratory difficulties. We ended up needing to move out of our home so that a more thorough demo investigation could be done. Henrique was amazing throughout. He made sure to explain and sometimes over explain every step and the potential implications of each decision throughout the process. He took great care to make sure that there was quality containment in place to ensure that our stuff that was still in the house was not contaminated. He also patiently answered all my questions, to help me understand the purpose of and need for each of the steps in the mold remediation process. Once the demolition was completed mold was found throughout, and it confirmed the initial leak he had found on that first day. There were also several other issues found that, over time, also resulted in additional water damage and mold (in addition to that first leak). It quickly became clear that Henrique was very knowledgeable and experienced. Henrique has more experience, professionalism, knowledge, and integrity, than would be expected in such a young and handsome man. He really did an impressive job. Around 6 months after the mold remediation had been completed, Henrique, agreed to work with me to rebuild my house. It was a long and expensive process, with many twists, turns, and surprises. For the size and complexity of the job, Henrique's prices were more than fair. It was a huge advantage having Henrique, someone with water damage and mold experience present, during the building process. Whenever water damage related damage surprises were found he was able to treat it and take care of it was small or assess, advise, and quote the cost of the fix if it was a more complex issue. Henrique's communication throughout was great. He consistently kept me in the loop. He made sure that I was aware of the progress and any issues that had come up along the way. He also patiently explained the options available and potential outcomes of each option, so that I could make informed decisions. In the end, we were able to work together to get my family and I moved back into our house. I couldn't have done it without Henrique and Elite Service Contractors. TLDR: Extensive water damage and mold found and remediation done. House demoed to the studs and the basement slab was later demoed and replaced as well. Given some time, Henrique agreed to rebuild the house. We finally moved back in a few weeks ago. Henrique and his crew did an awesome job.
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Added 43 new photos, verified active license, re-analyzed rating 4.1 → 4.4
Established 4.1 rating
Detailed preparation4.7
Quality workmanship4.6
Handles varied small jobs2.7
Detailed paint finishes4.4