Eyles Contracting

Eyles Contracting is a Fitchburg roofing outfit built for the kind of job where an entire house gets stripped and reroofed in a single day — reviewers keep describing crews arriving at dawn and being gone, debris and all, by dusk. Roofing is the core of the business, but Better Business Bureau's listing also credits it with siding, window and door work, skylight installs, and chimney repairs, and the reviews back that range: dormer windows and a roof done together in two days, a full CertainTeed Cedar Impression vinyl-siding job, and one account of an old chimney torn down and rebuilt from the inside up. The company holds an active Massachusetts home improvement contractor registration and carries a BBB A+ grade. On Google it runs 4.9 stars across 136 ratings. What repeat mentions across the record point to is a small group of named people — owner Robert, project manager Mike, sales rep John Flanagan, and crew lead Manny — who show up again and again in reviews spanning 2021 through 2026. That includes bigger jobs than a single-family roof: Eyles worked a 109-unit condominium association's roofing over several years, accommodating the association's budget along the way. Reviewers this year describe the same pattern that shows up going back years: a crew that finishes a full roof strip-and-reshingle in one day and clears the yard down to loose nails. The one recent complaint worth knowing about, from May 2026, describes the opposite experience: repeated unreturned calls trying to book an appointment, then a cancellation two hours before a scheduled visit that only got sorted out after the customer followed up themselves. It's an outlier against a long record, but worth asking about directly — confirm who your point of contact will be and how appointment changes get communicated before signing on.