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A late-day septic emergency brought F A Moschetti & Sons back to work for one customer: in a November 2020 Google review, the customer said a worker returned after leaving the office, helped locate the septic access with a shovel, and pumped the tank. The Templeton business advertises 24/7 emergency service and free estimates. Its BBB page lists excavation, demolition, tank removal, Title V inspections and perc testing among its offerings. Emergency help also features in other dated accounts. A July 2021 reviewer said the owner answered his cellphone while away for the weekend and talked a new customer through a temporary fix over a couple of calls. A May 2026 reviewer praised Dominic for coming out for a Friday-afternoon emergency and getting them back up and running. In March 2020, another customer said they had used the company for 26 years, with twice-yearly visits, and described the service as professional, responsive and fair. Google gives the business 4.6 stars from 18 ratings. A March 2021 customer described a different experience when requesting demolition and sewer-line cutting and capping quotes. They said repeated calls from January through March produced promises of a price, followed by the company declining the job. According to that customer, the company cited their decision to hire it for an asbestos report but not demolition on an earlier property. The Massachusetts registry identifies Peter A Moschetti as the holder of CSL CS-084940 and marks it expired, using the words Null and Void. BBB gives the business an A+ grade. The company says it has been in business for 64 years and lists service towns including Fitchburg, Leominster, Lunenburg and Westminster. For online enquiries, its website promises contact by the next business day and directs urgent callers to telephone.
“Throughout this time, Frank-alongside his wife, Joyce-proudly founded F.A. Moschetti & Sons in 1960 and dedicated over 65 years as its owner, operator, and president until his passing.”
“F.A. Moschetti & Sons employees remove the enclosed walkway at the former Heywood-Wakefield complex in May 2004. Pieces of it had been falling to the street below, endangering motorists.”
Dominic came out last second for an emergency on a Friday afternoon. Couldn't have been nicer and went above and beyond to get us back up and running. Can't recommend enough. Thanks again!
Incredibly responsive! This was the only company I could contact on a Saturday afternoon. The owner answered his cellphone while away for the weekend and talked a new customer through an emergency temporary fix over a couple of calls. We will definitely be using them.
They are not professional. I asked for two quotes in January. One for demolition and one for cutting and capping the sewer line. Every day they said that they would send me the quote and nothing. I spoke to them on the phone more than 10 times and they informed me that they would send me the price. Today is the end of March and I called again and now they said they are not interested in doing the job, because last year I requested two quotes as well for another house. One quote for asbestos reporting and one for demolition. I just hired them for the asbestos service. And the demolition even before they send me the quote, I said I wouldn't need it because we decided to do the job by ourselves. Now.. For this new house, after two months wasting my time waiting the quote from them, they informed me that they will not send me a quote because last year I closed only the asbestos report and did not close the demolition service. They could have warned me about that when I requested the quote on January and not wasting my time. I also have a company .. out of 20 quotes we do, we close 2. If they can't quote, it's best not to be in business.
Thank you guys so much! They were there for us in an urgent situation and as it was getting late in the day and we needed our septic pumped immediately, the guy had already left the office but came back after we had called and he came right over and took out a shovel and helped my husband find the access to our septic and pumped it for us. Customer Service is everything and he went above and beyond for us. And as a disabled war veteran, the day after veterans day, my husband highly appreciated it.
I've been using this company for 26 years. They have always been professional and responsive and fair. They come to my house twice a year. I can always count on them. I highly recommend them.
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2 changes recorded — last scanned Oct 1, 2026.
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