Whole-home floor work — a 2023 customer described refinishing, tile and vinyl installs
Prompt measuring and quote — a 2026 customer said samples came within days
A smooth carpet install — a 2026 customer said lower level carpet went perfectly
An unfinished project — a 2024 customer said their mother went to small claims
Scratched floor finish — a 2023 customer said two firms blamed too few top coats
What does a hardwood floor cost in Greater Hartford?
Typical your area range for this kind of work, from regional averages — not a quote from FINE FLOORS BY MATHISON. Use it to sanity-check bids, then get the real number in writing.
A mid-job price increase — a 2021 customer said carpeting rose $1200
An unpaid court award — a 2022 customer said the judgement was still unpaid
FINE FLOORS BY MATHISON is a flooring business with a 4.2-star Google rating from 21 ratings. Its website says it offers hardwood, tile and carpet options.
A 2026 customer said a lower level carpet was installed perfectly and smoothly. A 2026 customer wrote that samples were brought to the house within a few days, the space was measured and a detailed quote was provided for a bathroom floor. That 2026 customer said the floor was installed within a couple of weeks after contracting, once the materials arrived, and that the installer was on time.
A 2023 customer said Tricia and her team refinished all the wood floors throughout the home, installed porcelain slate-look tile in the foyer and installed custom vinyl in the kitchen and bath. A 2024 customer said Tricia, the owner, helped them pick a wood floor and that the installation team left everything spotless. A 2024 customer said an old carpet was ripped out of the family room and that they were kept informed by text or email.
A 2024 customer said their mother lost in small claims court trying to get the company to finish a project, and that the floors were not properly laid. A 2023 customer said the floors had to be done twice, deep scratches appeared afterward, and two other flooring companies said not enough top coats were put on. That 2023 customer also said they paid 1100 for a moving company and the furniture was instead moved into the kitchen. A 2022 customer wrote that the company did not honor its contract and said a court judgement award they won was still unpaid. A 2021 customer said the price was raised $1200 75% of the way through a carpeting project and that they filed a complaint with the Attorney General of Connecticut.
Connecticut lists its home improvement contractor registration, HIC.0642142, held by Fine Floors By Mathison LLP, as expired.
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Most recent comments
5.0Mar 4, 2026
I highly recommend fine floors by Mathison -the Job installing my lower level carpet was done perfectly and smoothly.
I highly recommend Fine Floors By Mathison. They did a great job on my bathroom floor. From my first email inquiry to my final bill, the process was flawless. I explained and gave examples of what I was looking for and within a few days, samples were brought to my house and the space was measured. Once I picked the flooring I wanted to use, a detailed and reasonable quote was provided and samples were picked up from my home. Never did I feel pressured to purchase. They really listened to my needs and questions. Within a couple of weeks after contracting them, once the materials arrived, the floor was installed. The installer was on-time, professional and skilled. He was very detail oriented and did a beautiful job. I would definitely use Fine Floors By Mathison again. Tricia is kind, professional and very knowledgeable. I am beyond happy with the quality of the work and respect the installer had for my home.
I can’t say enough great things about Fine Floors by Mathison! From start to finish, they were incredibly helpful and knowledgeable, guiding me through the process of selecting the perfect flooring for my home and budget. Their team was prompt, professional, and went above and beyond in every way. The results are absolutely stunning—I’m in love with my new floors! I highly recommend them to anyone looking for quality flooring and exceptional service!
I had such a great experience. I needed some home rugs to bring my home to life and Tricia was so kind and had a great selection to choose from. Will always come here for all my floor needs.
Very happy with my experience!! Trish always kept me in the know! Answered all my questions! Very professional job!! Love my new floors!! Will be referring to every one I know!!!
