Fire Finesse

In March 2026 Matt and Hayden set a customer's fireplace insert perfectly level, and when Matt noticed the trim size wasn't quite right, he came back the same day to swap it out. Fire Finesse is a Wethersfield, Connecticut fireplace shop that says it has been in business 45 years. Its home improvement registration, HIC.0611995, is active on the state registry, and it holds 4.7 stars from 123 Google ratings. In September 2026 a customer said their fireplace, bought from Fire Finesse a while ago, has been serviced annually at the beginning of the fall, and that Matt came to work on it that day. In August 2026 another customer said Fire Finesse has come out to clean and service the gas fireplaces at their residence and a rental property for more than 10 years. In January 2026 Matt did a repair and cleaning for a customer and clearly explained what he was doing. In September 2026 a customer said the crew installed a wood stove insert on a roof the installers called one of the steepest they had ever worked on. In January 2026 a customer who had bought a wood stove insert more than 10 years earlier said Jessica worked out a warranty claim with the manufacturer, and within a few weeks Fire Finesse replaced the broken stove with a brand new one. In May 2026 a customer wished Fire Finesse also did the permitting, though in the end it wasn't difficult. In January 2026 another customer said they might pick a retailer that handles permits next time, while noting Jessica helped them work out what needed to be done. In a November 2023 review, a customer said the gas contractor Fire Finesse recommended never pulled the proper permit, and the shop told them the permits were their responsibility. In a June 2024 review, a customer said a service tech took $500 and never came back to fix their stove or returned their call. In June 2023 a customer said a large hole was left under the outside vent of a propane fireplace the company installed, and that responses after they reported it were slow. In a December 2022 review, a customer said they called the store five or six times and no one answered. In February 2024 a one-star reviewer said they were quoted 6K each for two log sets plus installation.