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Roof Tops
Answers in a storm5.0
Fenway Masonry & Waterproofing, Chimney Repair, Basement Repair Boston
Resolves persistent basement dampness5.0
C. Costello Masonry Inc.
Old-house masonry4.9
Verified record
Fireplace Pro's Thumbtack profile describes a Boston fireplace and chimney business operating since 2012 with 15 employees, and shows 211 projects booked through the platform. Its written reviews are a much smaller and much newer thing: five, all posted between 29 July and 9 August 2026. What those five describe is straightforward chimney work. A crown repair where the technician talked the homeowner through the job before starting and left a clean finish with added protection on the chimney. A first inspection where the findings were explained with photos, and the customer was told plainly what needed attention now and what could wait. A cleaning where the technician came prepared, kept the area clean and left a noticeable improvement. One visit that covered several fireplace and chimney items in a single appointment, each one gone through with the homeowner. One thing to raise before calling. One of those five posts still carries its unfilled template brackets: it says the customer used Fireplace Pro for "[actual service]" and that "[Technician Name]" was courteous on arrival. Whatever the explanation, that post is not a homeowner's account of a job they had done — and it is one of only five. Fireplace Pro is a plausible call for a sweep, a crown or chimney repair, or gas fireplace work — the jobs the other four posts describe, done on time and explained as they went. Because the written history runs only a few weeks, ask for local references on a job the size of yours, and get the scope and the price in writing before scheduling the truck.
The chimney crown repair was handled very professionally. The technician arrived as expected, took the time to understand the issue, and explained the repair before getting started. The work was completed with a clean finish, and I appreciated the added protection for the chimney. The area was left tidy, and the final result matched what was discussed. I would gladly use this company again.
My first experience with Fireplace Pro was very positive. The team arrived as scheduled, made the process easy, and took the time to explain the inspection findings clearly. I appreciated knowing what needed attention right away and what could wait. The helpful photos, honest recommendations, and careful service made me feel confident about the condition of my chimney.
The chimney cleaning service was a great experience. The technician arrived ready, explained what was being done, and took care to keep everything clean. The chimney was cleaned thoroughly, and I noticed a big improvement afterward. I appreciated the friendly service, attention to detail, and would gladly use this company again.
The service visit was handled very professionally from start to finish. The technician arrived on time, was friendly and prepared, and took the time to review all of my concerns. I appreciated having multiple fireplace and chimney needs addressed in one appointment, with each recommendation explained clearly. The process was organized, transparent, and gave me more confidence in the care of my system.
I recently used Fireplace Pro for [actual service] and was impressed by the communication and attention to detail. The appointment was easy to arrange, the arrival window was communicated clearly, and [Technician Name] was courteous when arriving at the property. During the chimney-liner inspection or replacement, the liner condition and suitable options were explained without unnecessary pressure. I especially appreciated the attention to safety and long-term performance. The work area was kept tidy, and the final result matched what had been discussed. I would contact them again for future fireplace or chimney needs.
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2 changes recorded — last scanned Sep 9, 2026.
Answers in a storm5.0
Resolves persistent basement dampness5.0
Old-house masonry4.9
