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Fireplace Pro is a Boston, Massachusetts contractor offering fireplace and chimney repair, cleaning, and installation, along with masonry construction and brick-or-stone repair. The company states it has 14 years in business and 15 employees. Reviews posted on Thumbtack in 2026 describe generally positive experiences: reviewers praised prompt, professional technicians for a chimney crown repair, a chimney cleaning, and general fireplace and chimney inspections, saying the work was explained clearly and the area was left tidy. One of these reviews still displays unfilled template text in place of the customer's actual words, reading "used Fireplace Pro for [actual service]" and referring to "[Technician Name]" instead of a real name. That raises real doubt about whether the reviews were independently written by each customer or generated from a shared template. Given that doubt, anyone considering this contractor should ask for direct references and confirm current licensing before booking any masonry or chimney work.
The chimney cleaning service was a great experience. The technician arrived ready, explained what was being done, and took care to keep everything clean. The chimney was cleaned thoroughly, and I noticed a big improvement afterward. I appreciated the friendly service, attention to detail, and would gladly use this company again.
The chimney crown repair was handled very professionally. The technician arrived as expected, took the time to understand the issue, and explained the repair before getting started. The work was completed with a clean finish, and I appreciated the added protection for the chimney. The area was left tidy, and the final result matched what was discussed. I would gladly use this company again.
My first experience with Fireplace Pro was very positive. The team arrived as scheduled, made the process easy, and took the time to explain the inspection findings clearly. I appreciated knowing what needed attention right away and what could wait. The helpful photos, honest recommendations, and careful service made me feel confident about the condition of my chimney.
The service visit was handled very professionally from start to finish. The technician arrived on time, was friendly and prepared, and took the time to review all of my concerns. I appreciated having multiple fireplace and chimney needs addressed in one appointment, with each recommendation explained clearly. The process was organized, transparent, and gave me more confidence in the care of my system.
I recently used Fireplace Pro for [actual service] and was impressed by the communication and attention to detail. The appointment was easy to arrange, the arrival window was communicated clearly, and [Technician Name] was courteous when arriving at the property. During the chimney-liner inspection or replacement, the liner condition and suitable options were explained without unnecessary pressure. I especially appreciated the attention to safety and long-term performance. The work area was kept tidy, and the final result matched what had been discussed. I would contact them again for future fireplace or chimney needs.
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1 change recorded โ last scanned Sep 18, 2026.
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