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Fireworks Hearth & Home sells, installs and services stoves, inserts and fireplaces, and holds a 4-star Google average from 64 ratings. A recent customer thanked the company for a chimney repair they called fast and fairly priced. A recent customer said the company has serviced their insert for the last ten years. A 2026 customer wrote that when their gas fireplace stopped working, Alex stopped by, then called Anthony, Fireworks' technician, and they fixed the fireplace that same evening. A 2023 customer said the company was upfront on price, the delivery date was spot on, and the install of a Lopi insert was timely, neat and clean. A 2022 customer said a Lopi Evergreen woodstove insert was installed in a timely manner. A 2022 customer said two servicemen serviced their wood burning insert and it had not functioned that well since it was new. A 2025 customer said they paid over $8,000 for a fireplace that could not pass code, that the gas line installer drilled a hole into the basement without sealing it and water leaked in, and that the owner never returned calls. A 2025 customer with a pellet stove said the office ordered a motherboard when a daughter board was needed, promised to install the daughter board at no cost, then charged for it. A 2022 customer said the co-owner, there to clean three stoves, was rude and rushed and scratched a newly painted mantel. A 2022 customer said the company would not consider their business unless they came into the store to meet a salesperson. Its Connecticut home improvement contractor registration, HIC.0628403, held by Fireworks Hearth and Home LLC, is active on the state registry. Its BBB page is an A+ and lists it as accredited.
“‘Do It Right’ Excellence Ethic: A Visit With Fireworks Hearth & Home | Moo Dog Press”
Excellent service, fast repair and fair prices. Thank you for the repair of my chimney. I highly recommend services
Great people and have serviced our insert for the last ten years.
My heartfelt thanks to Alex and Anthony. I deeply appreciated their kindness & willingness to work overtime during my recent emergency. I never expected them to come that same evening. I was hoping for the next day. A couple of days after Storm Benjamin, late afternoon my gas fireplace stopped working. I was physically unable to lift the screen off the fireplace to get to the pilot light, which I thought was the problem. Alex graciously offered to stop by and help me get the fireplace going. Unfortunately, it wasn’t just the pilot light. She called Anthony, Fireworks’ technician. As tired as he most likely was at the end of the day, he volunteered to come over & help. They were able to fix the fireplace that evening. I strongly recommend their services to everyone.
Incredible how reassuring it has been to experience the exceptional post-purchase customer service. Not only are they all incredibly helpful during the purchase and installation phase, but they’re so available and willing to answer all forms of questions afterwards which I think is a rare service nowadays where most companies prefer the “not my problem” approach. Thank you so much for being the great people and business that you are!
Becareful of these people, they will sell you an expensive fireplace that cannot pass code and they don't bother to check your location before they take your money. Their gas line installer is another liability, drilled hole into basement, did not seal hole and water leaked into basement. States on $700 invoice, not responsible for water damage. So over $8000 for a basic fire box and owner made no attempt to correct situation, never even returned calls.
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1 change recorded — last scanned Oct 30, 2026.
Bluestone walk and patio5.0
Two-day roof replacement, finished as promised5.0
Siding repairs blended into 100-year-old and aluminum siding4.9
Thick old concrete replaced with pavers4.7
