First Fuel Oil

First Fuel Oil delivers home heating oil out of North Haven. A 2026 customer who ran out of oil the night before the MLK holiday left a message, got a call back before opening hours and had oil delivered before 10am that day. The company says it has been in business for 19 years, and a hartfordbusiness.com article names Roger Rossi as a principal of First Fuel Oil LLC. A recent customer with an emergency says the office first could not commit to a visit that day, then called back 20 minutes later having rearranged some appointments, and praised Michelle as courteous and professional. A 2026 customer said a driver, John they believed, made it up a terrible, snowy driveway without hesitation or complaint. A 2026 customer wrote that the company worked through the weekend to get their oil delivered before a blizzard hit. A 2026 customer of maybe eight years or so said that when told a delivery would take a few days, it came within a day. A 2025 customer who called late in the afternoon while low on oil said the truck came early the next morning. On r/Connecticut, a 2025 commenter wrote that First Fuel usually has the cheapest heating oil in the New Haven area. A recent customer says a delivery driver, after saying nothing needed moving, dragged the hose through the plants, breaking some of them, and knocked over patio furniture. A 2026 customer named the scheduler, Tori, said a promised call to schedule never came, and described the office as rude. A 2026 customer said that after a mistake, the company made excuses and handed the phone to someone who swore and threatened. A 2025 customer said a full tank was ordered, the driver filled only three-quarters, and a promised callback did not come. In 2024, a customer said the company refused a new order with no reason given. A 2022 customer said the delivery was moved earlier without their knowledge, the gate latch was left open, and one of their dogs escaped.