Verified record
In 2022 a reviewer wrote that Sean and Marcos did a thorough inspection and completed the work that same day. In 2022 a reviewer wrote that "they cleaned, re-lined a flu, capped 3, and fixed a few brick" and called the price steep. In 2022 a reviewer wrote that Jimmy and Mike were at the house for almost an hour to do a thorough inspection for a quote. In 2024 a reviewer wrote that the old chimney cap was fixed and reinstalled within 24 hours. In 2025 a reviewer wrote that despite spending $7,200 and scheduling seven follow-up visits on a chimney leak, the issue remained unresolved as of May 2025. In 2025 a reviewer wrote that a stainless steel tee on a wood stove flue replaced in 2018 failed, and that they were "told that my warranty was void because I did not use them for service." In 2023 a reviewer wrote that the living room was not protected from soot during the cleaning and a few dark spots were left. HomeAdvisor and Angi each show 4.6 stars from 131 ratings.
Excellent work
Clean and Inspect a wood fireplace chimneyYes, I recommend this proExcellent work
Quick and good price
We hired 5 Star Chimney Service in 2023 to fix a persistent leak coming through our chimney. Despite spending $7,200 and scheduling seven follow-up visits, the issue remains unresolved as of May 2025. Water still leaks into our daughter?s bedroom. The company tried to blame our roof and solar panels, but water is clearly dripping from the bricks, which are cracking and flaking. The crown?originally repaired by 5 Star?has already failed. Three independent professionals (a chimney sweep, roofer, and mason) confirmed the repairs were substandard and improperly done and that the chimney is waterlogged and still the main issue. Despite claims of honoring their warranty, 5 Star has not provided a long-term fix. We?ve hired legal counsel to pursue a refund and will need to pay a new contractor to redo the work. We would NOT recommend this company.
Clean and Inspect a wood fireplace chimneyYes, I recommend this proQuick and good price
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1 change recorded — last scanned Sep 28, 2026.
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