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Flue Doctor Chimney Service, out of Pomfret Center, Connecticut, holds 4.9 stars from 50 Google ratings. A September 2025 reviewer said they had used the company for cleanings, repairs, a liner installation and a new woodstove over 10-plus years, and a 2023 Pomfret customer wrote that they had used it to service and clean their chimneys every year since moving there. In February 2026 a customer said Paul had cleaned their chimney and later completed a liner repair, explaining the work as he went. In July 2025 the company handled a chimney leak and a propane stove vent system for another customer, over three or four on-time visits. Tyler installed a pellet stove on schedule in March 2025, and in a 2024 review a customer had a wood stove installed in the basement with a clear statement of work. In March 2025 Shawn quickly arranged a cleaning and inspection for a customer whose previous chimney company had caused life-safety issues. In December 2025 Shawn and his crew replaced old rusty furnace exhaust pipes, laid out a drop cloth and cleaned up. In December 2021 a customer who needed a sweep and a liner quote said Flue Doctor came out for a quote within a week, had it over the same day, and finished the job by December 28 after a December 3 first contact. That customer noted the quote came in a little higher than another company's. In October 2023 a three-star reviewer wrote of inconsistency between teams, saying some were knowledgeable and thorough and others were not, which was disappointing given the cost. The company's Connecticut home improvement contractor registration, HIC.0646921, is active on the state registry under Flue Doctor Chimney Service LLC. Its site says it has been in business 48 years, is insured and offers free estimates.
Everyone is professional, friendly, on time. We asked Shawn if they could also move our washer out and clean where it was. He said no problem. I highly recommend Flue Doctor Chimney Service.
Tyler and Miles from Flue Doctor Chimney Service, LLC were professional, courteous, and answered all of our questions. I highly recommend Flue Doctor Chimney Service, LLC!
I wanted to give a review on the technician that came out to give me an estimate on some chimney repairs. Paul was right on time and was very courteous. He thoroughly explained what was needed and was very knowledgeable. I have not had any work done yet, but wanted to give a review since I was impressed with the call and Paul.
The Flue Doctor crew is absolutely amazing to work with! They are always so supportive, communicative, and professional. Paul previously cleaned our chimney and later completed a liner repair. He was extremely thorough to ensure everything was running safely and was happy to take time to explain all the work being done. We appreciate their efforts in getting us on their schedule quickly and for being so kind and respectful of our home. They are fabulous and are truly the best of the best! We will continue working with them for years to come and wouldn’t hesitate to recommend their services.
Shawn & his crew just wrapped up a couple of projects for us today & we couldn’t be happier with the outcome. We had needed some mechanical work done to replace some old rusty furnace exhaust pipes & they did an amazing job getting everything to fit nice & neatly. Took care to lay out a drop cloth & cleaned everything up before they left. Cost was very reasonable and their scheduling and communication was excellent. We would highly recommend them for any of your needs.
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2 changes recorded — last scanned Oct 30, 2026.
Bluestone walk and patio5.0
Two-day roof replacement, finished as promised5.0
Total chimney rebuild with daily cleanup5.0
Insurance claim help after wind damage4.9
Roof replacement finished in one day4.9
