Four Points Real Estate

The story homeowners keep telling about Four Points is a deal that nearly fell apart and didn't. One recent seller described the buyer's financing coming unstuck and Andrew Chapman working the problem until the sale closed — which is the part of a brokerage's job that only shows up when something goes wrong. Four Points Real Estate operates from South Central Street in Haverhill under the Chapman Real Estate Group name, with Andrew Chapman as principal broker. Its Massachusetts real estate broker license is active, verified against the state registry. The firm also lists New Hampshire and Maine license numbers on its own site, and it is a member of the Haverhill Chamber of Commerce. The stated territory runs across the Merrimack Valley and over the border — Haverhill, Groveland, Georgetown, Methuen, Newburyport and North Andover on the Massachusetts side, Derry, Salem, Plaistow, Exeter, Kingston, Manchester and Stratham in New Hampshire. The work splits two ways, and the reviews show it clearly. On the sales side, recent clients describe selling multiple units and single-family homes with the negotiating handled for them. On the rental side, a landlord described the firm spending three months finding the right tenants for a vacant unit rather than filling it fast, and a steady stream of tenants credit individual agents — Emilio Espinal and Bodi Ababio come up again and again — with quick showings, clear explanation of the paperwork, and follow-up after move-in. Across 52 Google ratings the average sits at 4.8, and the last six months brought four reviews with nothing negative in them. One thing to understand before calling: this is a brokerage and a rental operation at the same time, and the experience you get is tied to which agent you draw. The sharpest complaint in the history is from a tenant side of the business — a renter who said the apartment their mother moved into had roaches and that requests went unanswered. It is a single, older account against a long run of positive ones, but it is the kind of thing worth asking about directly if you are renting rather than buying. A solid fit for selling a Merrimack Valley home or multi-family, or for a landlord who wants tenants screened rather than just placed. Ask which agent will actually handle you, and if you are renting, ask who handles maintenance once the lease is signed and how fast requests get answered.