Steven Cohen Team of Keller Williams Realty

The Steven Cohen Team has one of the deeper review histories you'll find on a Boston real estate crew: 262 Google ratings averaging a flat 5.0, with the same handful of agent names — Kate Wood, Kevin Concannon, Nicole Spencer, Barrie Stavis — carrying most of the praise. The team works out of 1180 Washington Street in the South End under Steven Cohen, a principal at Keller Williams Realty Boston-Metro, and says it represents buyers, sellers, and renters across Boston neighborhoods from the South End and Back Bay to the Seaport and Jamaica Plain. The recent stretch is clean: thirteen reviews in the last six months, none negative. A June seller who had already moved hours from Boston said the team handled the logistics of a South Boston sale — staging, inspections, cleaning — without them in town. Another June client bought and sold a South End condo with Nicole Spencer, from listing prep through final negotiations, and a May buyer working with Kate closed a month after submitting the offer. Rentals show up in the recent reviews too. In May, a renter new to the US credited Kevin with smoothing out first-time hurdles, and another called him helpful through every step of the rental process. The pattern holds over a longer horizon — 140 reviews dating back to 2021 across four sources, with third-party aggregators echoing the Google average at 5.0 over review bases in the 100–250 range. Worth understanding before you call: this is a team, not a solo act. Most reviews name the individual agent rather than Cohen himself, so the experience depends heavily on who you're paired with. What little criticism exists sits on the rental side — an older review describes slow responses during an apartment search, and one aggregator notes occasional responsiveness issues amid otherwise positive reviews. On licensing, Keller Williams' own agent page lists a Massachusetts real estate license number for Cohen; that is the brokerage's listing, not something verified against the state registry here. For buying or selling a condo or townhouse in central Boston — especially the South End — the record runs deep and recent. Ask which agent would handle your search or sale, and if you're renting, set response-time expectations up front.