Franklin Cruz Construction

Three people have written about Franklin Cruz on BuildZoom, and all three landed on a version of the same complaint: the jobs drag on, and the finish work suffers. The average is 1 out of 5. Those accounts run 2015 to 2020. In a March 2015 review, a homeowner wrote that Cruz "hires low quality, unskilled helpers," that many mistakes had to be redone, and — pointedly — that "Franklin does good work when he is focused," but made decisions without consulting the customer and skipped blueprint details. An August 2018 reviewer described a four-week project stretching to nearly five months, sloppy finishes, and changes made without approval. In November 2020, another homeowner described a property left a mess and a job left half-finished for two months. The newest of those accounts is now more than five years old. The live question is licensing. BuildZoom lists Massachusetts construction supervisor licence CS-093644 as inactive, with an expiration date of July 9, 2025, and says the Department of Public Safety showed that status as cancelled at one point; it re-checked in July 2026 and still found it expired. That is BuildZoom's account rather than a state confirmation, and it is why the site scores him 0. Structural work in Massachusetts requires an active construction supervisor licence, so this is the thing to settle first. The permit trail is genuine and reasonably broad — 16 permitted projects across Greater Boston, which is more work history than most one-man Winthrop outfits show. If you are considering him, ask for a current CS licence number and verify it with the Department of Public Safety yourself, get a written schedule with dates and a completion clause, and pin down who will actually be on site day to day. Schedule and crew quality are precisely what the earlier customers said went wrong.