GF Sprague and Company LLC

Sprague takes the roofs a lot of roofers would rather not touch. Slate, copper chimney rain covers, flashing, and leaks nobody else can locate — the specialist end of the trade runs right through the Best Pick survey comments, alongside siding, gutters, chimneys and window replacement. The company has been BBB-accredited since 1986 and holds an A+. The praise has a consistent shape rather than one dramatic story. Problem areas photographed and documented before the work starts. A project manager who explains what the crew is doing and why. Cleanup done nightly rather than at the end. A follow-up inspection afterwards. Crew leaders and individual technicians get named and thanked, and respondents describe quotes that are unusually detailed and work that matches the spec. Price is the counterweight, and it is not subtle. Respondents call the company expensive and describe it as the highest-priced of several estimates they gathered; several chose it anyway after doing their own research. One account goes much further: layers of project management, three divisions the customer felt were not talking to each other, repeated attempts before getting a quote that did not assume a full roof replacement, difficulty getting costs itemized, a sales push that arrived before their questions were answered, and billing that ran ahead of the work. Another respondent advises checking the materials before work begins. A gutter customer was left waiting on cleanup and unsure whether exterior lights had been knocked out during the job. Best Pick Reports averages 4.8 across 419 ratings — 383 of them five-star, nine one-star. Call Sprague when the roof is slate, complicated, or leaking somewhere nobody can find, and when a documented process matters more to you than the lowest number. Get at least one competing quote so you know what the premium buys, ask for the costs broken out line by line, and tie the payment schedule to completed work rather than to the calendar.