Glover Property Management Inc. and Glover Brokerage Corporation

Glover Property Management is a Marblehead rental manager, not a firm most homeowners hire — its customers are tenants, condo associations and commercial lessees. The company says it has been at it since 1983, family owned and operated, and BBB records a business start date of 4/5/1983 with four employees under president Edward Moore. Its portfolio spans studio apartments, waterfront single-family homes, HOAs and commercial and medical office space, and the company names Marblehead, Salem, Reading and Lynn as where it works. It also runs a brokerage arm listing properties for sale. The reviews split hard. Google sits at 3.3 stars from 10 ratings, and the split is the story: the detailed reviews are the one-stars and the positive ones are one-liners. A 2023 tenant in a Lynn apartment described condensation between window panes, water and mould spots on the ceiling, three mice in six months, and rent rising from $1,300 to $1,600 over four years. A 2024 reviewer wrote that finances were obscured, issues went unresolved, and polite escalation ended in being yelled at. A 2021 condo client said promised work around the building was never done. Against those, the positive entries are short: "They are very professional and I have no complaints," "good property management," and a 2022 note praising an agent named Anne. Its BBB file carries an A+ grade, and the same profile states the business is not BBB accredited — two separate facts. BBB publishes no complaints or reviews on the file. If you are a condo trustee or landlord considering them, the specific things to press on are maintenance response times, how repair spending is documented and reported, and how habitability complaints get escalated — those are exactly what the critical reviews describe going wrong. Nothing in the written record is newer than July 2024, so ask for current references from associations they manage today.