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GRAYS HEATING OIL

Warren, MEWarren, ME 04864

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Call (207) 354-6380 Visit website See on Google

You reach them directly — we don’t take a cut.

A- BBB rating
2 reviews in the last 6 months
No negatives
14 work photos

Highlights

A propane tank swap — a recent customer praised the workmanship
An appliance check — they tested furnace, stove and generator before leaving

Phone manner — a recent one-star review criticized how Doug spoke to customers

Gray's Heating Oil describes itself as a Mid-Coast Maine company for heating services and fuel delivery, from automatic heating oil delivery to propane boiler installs. It names Rockland and Rockport as its service area. A recent Google customer said the company sent two service technicians to replace four 100# propane tanks from another company with one 400# tank of its own. Before leaving, they checked the furnace, fireplace, stove and generator to make sure each one was working, and that customer praised the workmanship and the communication. Its BBB grade is A-, with one BBB complaint. A recent Google reviewer who gave one star wrote that Doug "should not have a job in customer service."

1 / 14

GRAYS HEATING OIL

Warren, MEWarren, ME 04864

Their work

14 photos

Show all photos

Reach out

Call (207) 354-6380 Visit website See on Google

You reach them directly — we don’t take a cut.

A- BBB rating
2 reviews in the last 6 months
No negatives
14 work photos

Highlights

A propane tank swap — a recent customer praised the workmanship
An appliance check — they tested furnace, stove and generator before leaving

Phone manner — a recent one-star review criticized how Doug spoke to customers

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Most recent comments

5.0Aug 20, 2026
Gray's Heating Oil and Propane sent 2 service technicians to my house to replace (4) 100# tanks from another propane company with (1) 400# tank of their own. I was extremely happy with the work they did. They were hard workers, great communicators, and very conscientious. The quality of workmanship and attention to detail could not have been better. Before leaving they checked all of the propane appliances, including furnace, fireplace, stove, and generator to make sure they were all working. I highly recommend Gray's Heating Oil and Propane for your oil and propane needs!
— Craig YerxaView on Google Reviews ↗
5.0Jun 30, 2026
Amazing people! Would highly recommend choosing them!
— Brad FrancisView on Google Reviews ↗
1.0Apr 10, 2026
Find better people. Doug should not have a job in customer service you do not speak to customers like that.
— Madison GriffithView on Google Reviews ↗
REMOVED, the owner of said business, took a phone call from someone who needed emergency fuel. During that phone call, he began to berate & belittle the paying customer claiming his taxes were paying for her oil since she is on gov REMOVEDAs she also works for a living in blue collar work, she pays taxes as well.
— Kenna G.View on Better Business Bureau ↗
REMOVEDneeds to treat people better. What a heartless person.
— Seth DView on Better Business Bureau ↗

GRAYS HEATING OIL

Their work

Highlights

GRAYS HEATING OIL

Their work

Highlights