Harrity Appliance

Highly recommend! So professional, friendly, prompt, competent. We had a dishwasher problem. Harrity came the same day, their scheduling process was seamless. And their service tech, Dave, was so friendly and knowledgeable. He was able to quickly fix our problem, and at a very reasonable cost.

service! I couldn't be happier. They arrived on time, quickly diagnosed the problem, and explained everything clearly. My Whirlpool dryer wasn't spinning, and it turned out to be a broken belt. They repaired it the same day for a very fair price of $189. The technician was professional, honest, knowledgeable, and friendly. There were no hidden charges or pressure to replace the appliance. My dryer is working like new again. I highly recommend this company to anyone looking for reliable and trustworthy appliance repair. Thank you for the excellent service!

Wonderful people very helpful! He knows exactly what I needed, a true professional.

My experience with Harrity has been extremely frustrating. I had a part ordered through Harrity and later needed reimbursement for it along with the potential service fee. I began calling on 12/12/2025 to follow up. Since then, I have called 9 times and was repeatedly told that the owner was either unavailable or on vacation. They had no problem taking payment upfront, but reimbursing it has been a completely different story. Until today 2/24/2026, I still have not received a clear timeline for my refund. Most recently, I was told the owner’s return was delayed due to a storm, but there is still no estimate as to when this will be resolved. I understand that vacations and weather delays happen. However, customers should not be left without answers or a clear process for reimbursement. The lack of communication and accountability has been very disappointing.

While this shop boasts excellent reviews, my experience was unfortunately the opposite. I scheduled a service call for an issue with my 11year side by side KitchenAid refrigerator with water dispenser and ice maker but the technician failed to diagnose the problem or perform any repairs. After intermittent water then stopping for days at a time, it was working when tech arrived. Hours later it failed again along with fridge, freezer temps malfunctioning. He quickly, loudly and repeatedly said, “it’s Ancient and it’s working now nothing I can do!!” As a reasonable person I asked why no diagnosis of water filter, air filter, temperature controls, compressor might determine my issues but he was reluctant to check anything and became angry. Demeanor was rude and ge was disinterested in addressing the issues with my appliance, did not listen to my concerns,, disregarded potential problems. I contacted another company and a thorough fair diagnosis was completed, including the compressor, that resulted in my decision to replace it rather than repairing it with costly parts. I bought a new refrigerator within a week after careful comparison shopping as my only alternative to a faulty fridge. Despite paying for the service call, I was left with the same issue unresolved. I'm disappointed with the lack of professionalism and the wasted time and money. I was surprised to learn that using my debit card to pay fee meant adding a 3% surcharge, that is illegal, and therefore decided to pay by check instead. I subsequently asked for a refund as the charge was for a diagnosis only, that was not done professionally, however I have had no response. .