Verified record
Water-heater replacements and everyday plumbing repairs feature repeatedly in customers’ accounts of MF Mitchell Plumbing HVAC & Drain Cleaning. The Worcester business says it serves Worcester and offers plumbing, HVAC, drain cleaning and fixture installation. A July 2026 Google reviewer describes getting help on very short notice with both plumbing and HVAC problems, saying the worker fixed everything and charged reasonably. Several older customers describe water-heater work in detail. In a February 2024 review, one customer said Bobby replaced a water heater within four hours of the call. Another, writing in January 2024, said Mitch and Bobby diagnosed and replaced a heater in two days; Mitch then returned to troubleshoot a problem with the new heater and fixed it within an hour. A November 2024 reviewer credited Bobby with installing a water heater, toilet and dishwasher in a condo, emphasizing the care taken with each installation and fair pricing. Smaller repairs drew similar praise. In May 2024, a customer described hiring Mitchell to replace plumbing and faucets on three sinks with old, unusual piping after previously using him to clear stopped-up drains. The customer said he kept to his quoted prices on both jobs. An October 2025 reviewer praised a bathroom-faucet replacement, advance communication about arrival and fair pricing. In a July 2023 review, a customer said Mike responded quickly to a central-air problem and troubleshot it through photographs without charging. There is also a complaint about reaching the business: a January 2025 reviewer said they called twice and waited five days without a response. Google’s August 2026 listing showed 4.9 stars from 40 ratings. In an August 2023 review, a customer whose water tank had sprung a leak said Mitch returned an after-hours message in less than a minute, requested photographs and supplied a quote half an hour later. The customer said that quote was $1,000 below their heating company’s, and that Mitch and a helper completed the installation on Friday afternoon.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from MF Mitchell Plumbing HVAC & Drain Cleaning. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
I had a wide variety of problems (plumbing and HVAC) I needed help with. He was able to come out on very short notice and fix everything. I was very relieved. Dude is courteous, reasonably priced and has a good work ethic. Id gladly recommend him to the people I care about most
Professional and fair price!
I had such a great experience with MF Mitchell Plumbing! He replaced my bathroom faucet and did an awesome job — everything looks perfect and works great. He was super friendly, professional, and let me know when he would be showing up. The best part was his fair pricing — I didn’t feel ripped off like I have with the big plumbing companies that charge a small fortune. You can tell he really takes pride in his work and cares about doing right by his customers. I’m so glad I found him and will definitely call him again for any future plumbing needs. Highly recommend!
They don't respond. Called twice, waited five days for their response.
Hi Everyone - I hardly ever sit down and write a review, either pro or con. I will be brief then. His name is Bobby. This plumber was absolutely terrific, from start to finish. I live in a fairly large garden-style condo complex, and should I need work done, it must always be by a licensed professional. Bobby helped me with the installation of a hot water heater, a toilet, and a dishwasher. Every detail in each process was done with great care. It took a while for each installation - but he made sure everything was perfect. Time and effort, very well spent. Honest, and exceptionally fair priced too. Thank You Bobby - for everything.
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2 changes recorded — last scanned Sep 30, 2026.
Water-heater warranty assistance5.0
Spanish-speaking service4.9
Heat-pump sizing for a Victorian home4.9
Boiler and gas workNot yet rated
Drain repair with restored trim4.5