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Hearthside Doors repairs and replaces garage doors, and its 88 Google ratings average 5 stars. The company says it serves homeowners in Massachusetts and Rhode Island and reports 75 years in business. Its BBB grade is A+. A recent customer said technician John called ahead, reviewed a creaky door, and came with new pulleys, cables and springs, finishing within half an hour. A recent customer said John came out first thing the next morning, fixed the issue they called about, identified another one and showed why it was a problem, then gave the door a general tune-up. A recent reviewer wrote that the technician changed a caster on the spot after seeing what he thought was an unsafe condition, before the customer had agreed to hire the company. A broken spring was fixed within a day and the bottom seals replaced, according to a recent customer who said they keep coming back. Eric replaced worn pulleys and got the door working quietly again, one recent customer wrote. A 2026 customer visiting from California said Rich sent someone out the same Thursday, then had both old doors replaced on Friday morning, with installer John cleaning up everything at the end of the day. A 2025 customer said another vendor could not resolve a failing door after weeks; Rich identified a broken torsion spring, made a temporary fix the first day, and John completed the permanent repair the next day. A 2025 customer said a previous company quoted over $500 and the door still didn't work, and Richard fixed it for $100. A 2025 customer who was out of state said the company sent mock-up pictures of different options and followed up after the install. A 2025 customer described an insulated door with arched windows and a torsion spring fitted with a low overhead, installed around a partially finished garage. A 2025 customer said their first garage door opener was defective and noisy, and the company replaced it with a new one promptly.
Called Hearthside for a garage door consult and they supplied a technician the very next day. Technician JohnG was great, professional and in time. He called ahead to let me know he was coming . He took time to review the issues with our creaky garage door and after recommending a repair plan, we proceeded. John had all the necessary equipment for our repair, new pulleys, cables and springs and was done within half hour. Very happy with Hearthside Doors and John!
Rich G. and his team responded to my repair request very timely and were very reasonable with the price. Highly recommend.
John and Hearthside did a fantastic job with our new garage doors. Extremely professional, and everything looks and works great!
Quick and professional repair. Everything works perfectly again
Eric replaced the worn pulleys and got everything working quietly again
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1 change recorded — last scanned Oct 9, 2026.
Garage door spring and opener repairs4.4
Two new garage doors installed in one day4.4