Home in Hand Cleaning Service LLC

Home in Hand Cleaning says it offers residential cleaning, including detailed kitchen and bathroom cleaning, and serves Concord, Bow, Hopkinton and seven other named towns. A 2026 customer said Missy accommodated a housekeeping request sooner than expected and communicated clearly throughout the process. A 2026 customer who hired the service for a mother-in-law said the cleaner cleaned the entire apartment and was respectful of her space. A 2025 customer said Missy and her crew deep-cleaned a busy Airbnb and organized stock and household items. A 2024 customer said Home in Hand cleaned a condo after a complete renovation, removing construction dust from windows, an air-conditioning grille, ledges and baseboards, and leaving it ready to move into. A 2022 customer said Missy assessed an apartment, scheduled cleaning for the next day before furniture was due to arrive, and sent photos during the work. A 2026 customer reported cobwebs remaining in the house and said the company had continued billing for two and a half hours each week despite working less than that for months. That 2026 customer said attempts to address the problem over the preceding year had failed and that they were leaving the service. A 2026 customer said a cleaner left visible dirt on floors and did not clean the master-bathroom floor or main-bathroom toilet bowl. That 2026 customer also reported bleach and dirt left in a plugged jacuzzi tub that discolored it, followed by account closure without an explanation. A 2025 customer said cleaning fell short of the initial walkthrough's promises, supervisory check-ins never happened over more than a year, and appointments were sometimes cancelled or rescheduled at the last minute. That 2025 customer praised the automated billing, reminders and affordable price. A 2024 customer said one woman was sent for a full move-in clean, the customer's wife had to help, and missed areas remained despite paying the high end of the quote. A 2025 customer said Missy walked through the home to establish what was expected and praised Katie's thorough cleaning.