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Hy-TEK Plumbing and Heating LLC describes itself as offering plumbing and heating repair, maintenance and installation. On its website, the company says it has served Connecticut since 2015 and claims over 25 years of experience. A recent customer said Tom and his crew took care of them during a bathroom remodel and that Tom was responsive and quick to answer questions. A 2025 customer whose furnace stopped working with temperatures in the teens said they texted Tom, who promised to send a couple of guys in about an hour; that customer said they arrived in under an hour and had the house warming up. In a 2024 review, a customer described coming home from the hospital with a newborn to no heat or hot water when nobody else had availability; Hy-Tek came out the same day, and that customer said the owner waived the emergency fee. A 2026 customer said Tom was knowledgeable and upfront about pricing after everyone else they contacted kept making their water heater worse. In a 2022 review, a customer called Hy-Tek their go-to for large and small plumbing jobs. A 2024 customer said the owner came to the property at least four times and assured them after each visit that the furnace was fixed, and that his hourly rate was almost twice what another reputable company charges; that customer said the other company fixed the problem in 15 minutes. A 2023 customer rated Hy-Tec average at best, said the same tankless water heater install was done elsewhere for less than half of Hy-Tec's bid, and said a shower valve visit left one valve stem bent and a third valve unattempted for nearly $1000.
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Tom and his crew at Hy-TEK took great care of us during our bathroom remodel. Tom was always responsive and quick to answer any questions or concerns I had. We are so pleased with thier quality of work and will definitely be calling them for future projects!
Took me a while to find this guy, everyone else I contacted kept making my water heater worse. Tom from Hy Tek was knowledgeable, upfront about pricing, and responsive when I had questions or additional problems. Best of all, he texts! (Which the millennial in me loves)
3 plumber's for the price of one. Excellent job and they showed up on time.
My furnace stopped working today. The temperature was in the teens. Freezing! I text Tom at Hy-Tek Heating and Plumbing LLC. Told him what was going on and that I tried getting it going myself to no avail. He responded right away saying he would send a couple of guys over, it would be about an hour. Short of a hour they were here. Seemed like no timer at all and they had the problem taken care of and the house was warming up. Thank you Hy-Tek for your quick response and great work. Of anyone is in need of real professionals, they’re the company to contact.
We arrived home from the hospital with a newborn baby to a house with no heat/hot water. Our Boiler was acting up and I called multiple places in the area, and nobody had any availability. Hy-Tek came out the same day, and solved the issue very quickly. Owner was upfront about pricing, polite and had great communication. He even waived the emergency fee, which he did not need to do, but we surely appreciated. Will definitely be our "go-to" call for heating/plumbing issues going forward.
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1 change recorded — last scanned Oct 29, 2026.
Typical your area range for this kind of work, from regional averages — not a quote from Hy-TEK Plumbing and Heating LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
A free valve fix5.0
