Verified record
A February 2026 Google reviewer was on their third job with Integrity Development & Construction — the first two at a parents' home of over 65 years — and wrote that the crew was just as respectful, friendly, responsible and professional on their own house as it had been on those earlier projects. The company works out of Amherst as a design-build firm. Its site describes an in-house design and construction team taking on residential and commercial renovations, additions and new construction, and its Houzz profile shows 31 posted projects across Western Massachusetts and the Pioneer Valley. Both Houzz accounts come from people who had a plan and needed someone to build it. A 2018 review opens with the line "Design-Build: Renovating the Right Way" and describes a couple who worked with an architect, ended up with drawings, and had no idea where to go next. In 2019, a Sunderland homeowner described hiring the firm to transform a grungy sunroom into a dining room after it came highly recommended, singling out Heidi and Nicole by name. Its Massachusetts home improvement contractor registration, #118041, is active on the state registry, and the state's Supplier Diversity Office lists an active Women Business Enterprise certification for the company. The ratings are uniformly high: 5★ from five Google ratings, 5.0★ from two on Houzz, and 4.7★ across 30 on Porch. A good call for a homeowner who wants the design and the construction under one contract rather than hiring an architect and a builder separately. Before booking, confirm they cover your town — the Houzz service area is drawn broadly across the valley — and ask to walk a recent project of similar scope.
This is the third project with Integrity Development & Construction. The previous projects were specific to my parents home of over 65 years. The team was just as respectful, friendly, responsible and professional then as they were with my own home. Everything from first conversation, to planning, to execution was beyond expectations.
When we first moved into our new home in Sunderland last year, we needed a good design and construction company to help us transform a rather grungy sunroom into a dining room. Integrity Development and Construction came highly recommended. Heidi and Nicole came up with a fantastic plan that allowed us to add a half-bath and bring our washer and dryer up out of the basement for single level living. The cost estimates reflected our choices and our feedback. The job started the day after Thanksgiving 2018 and ended almost exactly two months later. Stoney, the lead carpenter, was a wonder of efficiency and hard work. Although it was winter, the efforts they took to keep us sane and warm during construction were most successful. Through Integrity's professionalism and efficiency, we now have a wonderful dining room addition, full of light and just right for our daily and entertainment needs. Everybody who visits now is enthusiastic about the changes we have made. We appreciate the role that Integrity Development and Construction played in transforming our new house into our home.
Design-Build: Renovating the Right Way When we first entertained the idea of remodeling our home we worked with an architect to help us figure out how we could make our house function better. We ended up with drawings and had no idea where to go next. During our search for a builder, we learned about design-build which provides one unified flow of work from initial concept through project completion. We engaged Integrity Development & Construction under a single contract to provide design and construction services. The collaborative relationship we built with Heidi, our designer, and Kyle, our Project Manager, during the design phase set the stage for a smooth and successful project. Heidi and Kyle were extremely patient with us, answering all of our questions and providing us with excellent advice and ultimately a great design that addressed our needs. We spent a good amount of time selecting tile, flooring, paint colors, plumbing fixtures, finishes, etc. that all went into the final scope of work which determined the bottom line contract cost. Because Integrity was responsible for both designing AND building the project, great attention was given to pricing and scheduling in the design phase. The costs of all aspects of the project were taken into account early on in the process; all fees, construction costs, finishes, etc. were accounted for in the contract and the cost would only change if we – the homeowners – made changes. On the first day of demolition, we were introduced to Bert who was our lead carpenter for the entire project. He was at our house every day during the entire renovation. Kyle, our project manager, checked in weekly to review any change orders or to discuss upcoming work that was to be done. Both Kyle and Bert were very responsive to any texts/emails we sent with questions or concerns. Any issues we had were addressed immediately and with perfect aplomb. We worked closely with the Integrity team with a shared goal of completing a successful project. We lived in our house during the entire 4 months of demo and construction. Everyone from Integrity was very respectful of our space leaving the house clean and tidy at the end of each workday. We had a great working relationship with Bert, our carpenter which was important as he arrived at our house at 7 AM each and every day. He was incredibly industrious and kept the project on track. At the end of the project when we looked at our new kitchen and two new bathrooms we felt like we were looking at a high-end design magazine. Attention had been paid to every little detail. And the budget stayed on track – no surprises! Strangely we missed all of our Integrity friends after the project was done. When we are ready for another project Integrity will definitely be our first call. Bottom Line: if you want your project to run smoothly, stay on budget, work with fun and interesting people, call Integrity.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 4, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Integrity Development & Construction. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
Energy efficient homes2.7
State-verified Home Improvement Contractor license since 2026Not yet rated
Preservation awards2.9
Co-housing developments2.8
Home additions3.6