Isaksen Solar

Isaksen Solar works out of 18 Pocasset St in Fall River and has become the company New England homeowners call when their original solar installer disappears. Ryan Rego and his partner Brad Camiel founded it after a coffee meeting where, as a 2021 New Bedford Guide profile told it, they decided within twenty minutes to quit their jobs; by late 2021 the Fall River Reporter noted the company had grown from three full-time employees in 2017 to twenty-one. In 2018 the Herald News covered what was then their biggest job, 1,250 panels going onto the one-acre roof of the Iron Works building at 18 Pocasset St. Both of the credentials that matter here check out against the state registries in the company's own name: Massachusetts electrician licence 8143 and home improvement contractor registration 189428 are registry-verified active, held by Isaksen Solar LLC. The Better Business Bureau accredits them and grades them A+. Google shows 4.9 from 631 ratings, and the file runs to 439 reviews across nine sources going back to 2021. The orphan-rescue work is the clearest pattern in recent reviews. One customer whose eleven-year-old system near Boston threw a ground fault error after a blizzard wrote in March 2026 about calling the original installer for days with no answer. Another said Isaksen responded immediately once they learned BlueSel Solar had gone out of business, and their technician Patrick diagnosed the problem within minutes of arriving. Several customers whose installers folded were transferred over and describe proactive monitoring — one wrote that Isaksen detected a production issue and contacted them before they had noticed anything wrong. Service names recur across 2026: Chantel and Jessica in customer service, Ryan and Joe on troubleshooting, Randi and Jon Richards on the sales side, Jacob leading an installation crew that put in 37 panels and two batteries over two days of sub-zero temperatures and strong winds in December 2025. On the install side, customers describe no-pressure consultations, buy-outright options the door-to-door national companies would not offer, Tesla Solar Roof projects, and battery systems that interface with the utility grid. A July 2026 customer reported a $0.00 electric bill. Two things are worth raising before you sign. In April 2026, several people on a Reddit forum for stranded Solaris Renewables customers said they had contacted Isaksen about taking over their contracts — through the website form and by email, one twice in a week — and had heard nothing back; one said the only relief offered was transferring the contract to Isaksen, who would honor the deposit. And a July 2026 one-star reviewer alleged the company lied about their system and had their previous review removed. That single account sits against forty reviews in the last six months with one negative, but it is an allegation about the review record itself and worth reading directly. If you have an orphaned system or want a local installer who holds its own licences and answers the phone after the sale, this is a strong call. If you are coming from a collapsed installer's contract, get the transition terms and the response timeline in writing up front.