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J C Tefft Fuel delivers heating oil, and its website says it has been in business 29 years. Its Better Business Bureau page lists heating oil and propane delivery among its services and gives it an A+ grade. A 2026 customer said they had been told to expect oil on Wednesday because of a coming snowstorm, and J C Tefft delivered on Sunday instead, two days ahead of time and before the storm. A 2025 customer who was about empty said the company had a truck to the house in 20 minutes. A 2025 customer said Eric, delivering oil, knocked on the door to say he had accidentally knocked over an old flower pot and tried to give $20 to replace it. A 2024 customer on automatic delivery said that after an oil leak in the basement, the company contacted someone to service it and someone was there within 20 minutes. A 2026 customer wrote that the company always called back when they left a message. A recent customer called the service very rude. A 2026 customer of five years said the office's answering machine was always full when they kept calling. A 2025 customer said they called again and again for oil and the company did not call back. A 2025 customer said the woman they spoke with on the phone was rude, and the company could not make the delivery they asked for on a Friday. A 2022 customer said the delivery driver took their check out of its envelope and bags and threw the wrappings in the yard. A 2022 customer said the delivery driver left oil hand prints on their new siding. A 2021 customer said the price went up after the order, the delivery came in smaller than ordered at a higher price than agreed, and the delivery ticket had been altered by hand; that customer said they forwarded the complaint to the RI Attorney General office of Consumer Protection.
worst customer service, very rude
As another said... Good people, good service, good price! A++
We have been using Jc Tefft for years, always great service and super competitive pricing. They always call back when we leave a message. Recommend them to everyone.
Best prices around. Always come when they say they will and fill when they say they'll fill. Card stays on file. Never any problems.
Today is 2.22.2026, a large snowstorm is expected. I called a couple of days ago to be put on the Delivery List. They explained that because of the snowstorm we were probably looking at Wednesday for oil. Being nearly 80 I don't handle these storms well and it does take me awhile to dig out. Suddenly about 9:45 this morning my Dog Alarm went off. JC Tefft was delivering the heating oil two day ahead of time and before the SnowStorm. This was very unexpected to get a delivery on Sunday, but very welcomed. Now we just have to worry about losing electricity, always a problem in RI. JC Tefft went well above and beyond, for which I am very grateful.
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