Verified record
J T Collins Plumbing holds 4 stars from 41 Google ratings. A 2022 customer said they called Jason around 5pm and he helped that evening with a tenant's water heater, charging only the $85 diagnostic fee. A 2022 customer said Jason installed a water heater on a property in West Haven and did a clean job of it. A 2023 customer said Jason replaced a basement valve and a kitchen sink valve and installed a new faucet. A 2023 customer said he returned the call within a day, came out for an estimate, then returned within a couple of days to complete the work. That 2023 customer said he and his helper Nate cleaned up after the work was completed. A 2021 customer said Jason had to shop in numerous places for parts for a brand-name toilet, then came back and spent about an hour replacing the parts. A 2021 customer said Jason came the same day for a leaky tub faucet, returned on Monday as agreed, and replaced the entire faucet system at that customer's request. A 2026 customer with frozen pipes said he was willing to drop everything and come out. A 2025 customer said they were charged an $85 service-call fee for a quote, and the quote that followed was $750 to replace a faucet. A 2026 customer said Jason wanted to charge 13,350 to fix a pipe, take out an old stand-up shower stall and install a new one, and that they canceled him. A 2021 customer said a $65 estimate fee came without being told until he was already looking at the job, and that his quote was more than 3 times what 2 other plumbers had quoted. A 2022 customer said a leaky sink was misdiagnosed and he only tightened the faucet, and that it leaked even more the following day; that 2022 customer said calls and emails went unanswered.
Typical your area range for this kind of work, from regional averages — not a quote from J T Collins Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
I did not like his service. Jason wanted to charge me 13,350 just to fix a pipe, take out old stand up shower stall and install a new one. I canceled him.
I would recommend using this company not only are they Thorough, but As my pipes were frozen, he was willing to drop everything and come out. I would recommend this company to anyone.!
*** Extremely Overpriced and Disappointing Experience *** $750 to replace a faucet !!!!!!!!!!!!!!!!!!!!!! I called this plumber for a simple faucet replacement and was charged $85 just for the quote, which I was told was a “service call” fee. The quote he gave me afterward was $750 to replace a faucet — something any handyman would typically do for around $85–$150 including labor. I understand trades have costs, but this pricing felt exorbitant and unfair. I paid $85 just for him to show up and give a price that made no sense. It honestly feels like he’s counting on collecting the $85 call fee without any real intention of providing a reasonably priced service. I do not recommend using this plumber — save your money and look elsewhere.
Stop running red lights. You almost T-boned me Running that red light on first Avenue on Tuesday
He is worthless he don’t any job just show up charge 300, 400 dollars never call am not suggesting
Specializes in
Also offers
Languages
1 change recorded — last scanned Oct 13, 2026.
Second leak spotted and fixed on a return visit3.5
BBB A+, accreditedNot yet rated
AC visit within an hour of the call2.4