JAM Tile & Remodeling, LLC

Every homeowner who wrote about JAM Tile & Remodeling named the same man: Jose. In a 2016 review one customer said he drove them to the tile store and made suggestions, and called the crew's craftsmanship incredible; reviewers in 2010 described him showing up immediately, giving a reasonable estimate, phoning ahead the one morning he ran late, and finishing a kitchen backsplash that turned out great. Across five Angi reviews the firm holds 4.8. The catch is that all five of those reviews were written between 2010 and 2016. Nothing has been added in the decade since, so the praise describes how the business worked then, not necessarily now. The registration tells a similar story. Massachusetts holds Home Improvement Contractor registration #191581 in the company's own name and returns it expired — BuildZoom dates the expiry to 29 April 2020, lists a second inactive registration (#169983), and scores the company 0 because it cannot verify an active licence. The work is tile-led: stonework, patios, backsplashes and countertops, tile flooring, plus bathroom, kitchen and basement remodeling. A 2018 LinkedIn entry by someone who worked a summer there describes bathroom jobs covering plumbing, tiling, sheetrock and fixtures. Angi lists Spanish spoken and a Building Trades Association membership, and its two tenure figures disagree — a '21 years of experience' highlight against a blurb claiming over 11 years. This is the right call for a tile or backsplash job if the registration checks out today: ask for a current Massachusetts registration certificate and certificate of insurance before anything else, then for two or three references from the last couple of years rather than the last decade.