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Jay Mckenna Cleaning Services says it has been operating since 1994 and is run by owner Jay McKenna, serving commercial properties across Merrimack, Nashua, Manchester, Concord, and nearby New Hampshire towns. Its work centers on commercial cleaning and janitorial programs, with porter service, disinfection, carpet care, window cleaning, and building maintenance among the stated offerings. The public review history is small but mostly favorable: Google shows 4.8 stars from 16 ratings, and three dated reviews from 2023–2024 describe meticulous work, hardworking staff, and an honest, trustworthy owner. Those comments are older than six months, so they are useful history rather than proof of current performance. One 2023 Google review makes a serious allegation: after the customer cancelled services, they wrote that Jay threatened them with assault and that police charges were being filed. It is a single customer account, not an independently established finding, but it is important to ask about directly before booking. The BBB profile lists an A+ grade, no accreditation, 24 years in business, and zero complaints on file. This looks like a better fit for businesses seeking recurring commercial or janitorial cleaning than for a one-off residential clean. Before signing, confirm the exact scope, schedule, and who will handle the account, and ask the company to address the dated allegation clearly.
I deal directly with the owner, and he has always been honest and trustworthy with me.
Hard-working people that care, never had an issue. After two years…no complaints.
Meticulous work, each and every time. Best in the business.
I cancelled his services and as retaliation he has threatened multiple times to assault me. Charges are being filed with the police. beware
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1 change recorded — last scanned Aug 28, 2026.