JEB Landscape Inc

This company will provide a quote, take a deposit "for materials", set a date (several non-starters), then ghost you. First excuse, when a call was answered, was to blame "issues with dig safe" (dig safe said they didn't have a req for property) and the materials supplier for not doing the agreed drop to driveway (supplier knew nothing about such an order). But JEB would take care of all that and start the next Monday. After two weeks of no activity all communications (VM, Text, EM) went dead/ghosted. The only call I got from JEB was when I requested my deposit back after 1.5 months of nothing. Then it was all about him/them having scheduling issues and being "out of the country". To date, now over 4 months, JEB has ignored all request to return MY MONEY. Caveat emptor ================== BBB review submitted 8/15/25 BBB complaint submitted 9/6/25 BBB complaint status = unanswered (?) MA Office of Consumer Affairs and Business Regulation complaint submitted More to follow

This company will provide a quote, take a deposit "for materials", set a date (several non-starters), then ghost you. First excuse, when a call was answered, was to blame "issues with dig safe" (dig safe said they didn't have a req for property) and the materials supplier for not doing the agreed drop to driveway (supplier knew nothing about such an order). But JEB would take care of all that and start the next Monday. After two weeks of no activity all communications (VM, Text, EM) went dead/ghosted. The only call I got from JEB was when I requested my deposit back after 1.5 months of nothing. Then it was all about him/them having scheduling issues and being "out of the country". To date, now 2.5 months, JEB has ignored all request to return MY MONEY. Caveat emptor

Good

Doug (the owner of JEB land and hard scape company) has done 3 jobs for us. He and his team do impeccable work, and take no shortcuts like others have (that he then fixed). He is the kindest young man and contractor we have met. He is honest, dependable, and a good communicator. His prices are very fair, and he stands by his work.

I contacted Doug to install cobblestones along a stone-sealed driveway (he hired the company to do the driveway) with a cobblestone apron. I love the work he and his workers did at my house, and several neighbors said they took his name from his truck. He was very responsive to my calls and questions. I am the first to admit I could have driven him crazy with my request for a certain color stone for the driveway, but he was great and made sure I got what I wanted. I highly recommend him