Jones & Co Plumbing

Nicholas Jones runs Jones & Co. Plumbing out of Winthrop, and the calls people write about are the everyday ones — a leaky faucet, a water heater on its way out, a boiler that quit overnight. The company describes itself as family owned, with Nicholas working as a plumber for over 20 years across residential, commercial and even medical-facility work before settling into residential jobs across Essex and Norfolk County. The thing that comes up again and again in its written reviews from 2024 into early 2025 is speed: in an April 2025 review, a homeowner said Nick responded within minutes and was out the next day to inspect every faucet and valve in the house, while a June 2024 review described him checking a toilet flush valve at 6pm the same day it was called in. A customer who hired him for a water heater swap said he came in no time and explained the replacement in plain terms; an April 2024 boiler repair customer praised him for diagnosing the problem clearly and leaving the basement as clean as he found it. Price comes up almost as often as speed, and always in the same direction — reviewers call it reasonable, comparatively good, or within their expected range. Nothing in the written record raises a concern about the work itself; the one 4.5-star review among twelve is still an unreserved recommendation. This reads like a fit for the routine plumbing call — a stuck valve, an aging water heater, a boiler acting up — rather than a large remodel, and the honest next step is simply confirming Nicholas himself is still taking on new customers in the area.