Joseph Rausa Plumbing and Heating

Joseph Rausa Plumbing and Heating is a Plymouth plumber whose written record on Angi and HomeAdvisor is entirely from 2007 and 2008 — 53 reviews averaging 4.5 stars, with the company's own profile describing plumbing work in Plymouth County going back to 1996. Most of that record describes fast, straightforward fixture work: a water heater replaced within 24 hours, a leak traced to a bigger problem and fixed the same visit, faucets and pipes repaired on short notice, sometimes the same evening a call came in. Several customers from that period say Joe (Rausa) called ahead, showed up when he said he would, and stuck to his quote. Two reviews from early-to-mid 2008 describe something very different: larger remodel jobs — one a bathroom/rough-plumbing job, one a kitchen-and-bath renovation with an AC addition — where Joe did initial work, collected partial payment, and then stopped showing up and returning calls, leaving both customers to find someone else to finish the job. Both are specific, detailed accounts, not one-line complaints, and they describe the same pattern: reliable for a quick fixture call, but with at least two documented cases of a bigger job going unfinished. The record here is old — nothing on file after mid-2008 — so it's worth confirming this business is still active and, if hiring for anything beyond a same-day repair, getting a clear written timeline and payment schedule before handing over a deposit.