Verified record
In 2026 a reviewer thanked JSM for quick work on the carpets in the reviewer's home and wrote that they never knew the carpets could look brand new. In 2026 a reviewer wrote that they arrived the day after the reviewer called for a one-time cleaning and kept the reviewer updated by text. In 2026 a reviewer wrote that the cleaners were very thorough and that the reviewer looks to continue using them for a monthly cleaning service. In 2026 a reviewer wrote that they frequently did not show on the appointment date and never came back on the day they said they would to redo missed areas. In 2026 a customer wrote that after a deep (move in) clean they had to scrub kitchen cabinets and bathrooms themselves, and that an offer was given to have people come back out and try again. The Better Business Bureau lists an A+ grade. Google lists a 4.8★ rating from 223 ratings.
Very happy, a big help to us! Thank you!
The did a fantastic job with the carpets in my home. I never knew they could look brand new. Thank you JSM for your quick work and great customer service.
Too inconsistent. Frequently no shows on the appointment date. Last experience they were supposed to come and reclean after their vacuum broke. It was noticely left dirty. Said they would come back to redo some of the missed areas and once again they never came back on the day they told me they would. I do not recommend.
They arrived ready to work and did a great job throughout the home. They were efficient and the overall cleaning turned out very well.
They arrived the day after I called for a one-time cleaning and kept me updated by text. They cleaned the house thoroughly and professionally, and the price was reasonable.
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2 changes recorded — last scanned Sep 28, 2026.
Custom carpentry5.0
